Summary
Date Posted: Friday, April 22, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Key Responsibilities
• Meet Business Banking sales targets both in a number of accounts and volume and deposits through cross-selling to existing customers and acquiring new customers.
• Generate new customers/ new company referrals from head office, existing customers, or personal connections
• Prepare target audience/lead lists and sales activities plans; implement and fill in accurately sales activities reports
• Conducts daily sales calls from prioritized lead lists with the objective of scheduling companies visits / customer meetings
• Conducts daily company visits/ customer meetings with the objective of acquiring new customers / selling bank products
• Receive, verify and certify against original; all account application documents and forms from customer
• Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements
• Follow up on accounts and products opening and process on the system
• Communicate to customers on accounts declined
• Handling and monitoring customer inquiries and complaints effectively to ensure retention and loyalty

Key Performance Indicators:
• Goal focused and able to spot business opportunities
• Builds networks and maintains strong relationships
• Able to manage and influence others to achieve results
• Has to passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well to diverse social setups and teams
• Upholds high standard of professionalism, integrity, and respect for others

Qualifications
• Bachelor’s degree in Commerce/Business related field.
• Have a minimum of three years working in the Banking Industry; with relevant experience in product knowledge, analytics and risk management, those with experience in Personal Banking will have an added advantage
• Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry
• Able to apply Financial knowledge and skills to achieve business goals
• Able to identify and minimize potential and inherent risks in the banking
• Communicates effectively and is able to explain complex Business issues
• Proficient in the use of Banking and office management systems
• Should have served in the current role for 3 years and above

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; the closing date is 30th April 2022. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.
“We are an equal opportunity employer”

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