Vacancy title:
Relationship Officer
Jobs at:
Bank of Africa Kenya LimitedDeadline of this Job:
04 April 2022
Summary
Date Posted: Saturday, March 26, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Job Purpose
Manage designated Portfolio Relationship of Enterprise Banking Customers for continuing and long-term profitability to the bank under guidance of the Relationship Manager.
Responsibilities and Accountabilities-starting with strategic, managerial then operational
Financial: 50%
• Credit Application file set up and follow up.
• Collect and analyse customers or prospect financial statements and other documents.
• Analysis and preparation of credit facility application files, and adherence to pricing conditions negotiated, within set SLAs after receipt of all the documents from the customers.
• Sets up dashboards on commercial performance and risk on customers, and timely reporting of downgraded situations to the Relationship Manager.
• Provides performance dashboards to the Relationship manager including business opportunities that contribute to the overall growth of the portfolio.
• Identify opportunities to cross sell the Bank’s various products.
Customer Focus: 30%
• Shadowing the Relationship Manager in managing the portfolio.
• Analysis of the real needs of customer and checks consistency of requested and proposed facilities.
• Ensures retention of clients while enriching and updating prospect databases.
• Identify opportunities to meet customer needs and for cross sell.
• Follow up on customer complaint/s and ensures delivery within Service Level Agreements and procedures.
• Scheduled focused calls to corporate customers to ccontribute to continuous improvement of customer relationships.
Operational: 20%
• Counterparty Risk Contribution: Updates time schedules of customer files: KYC information, call reports, maturities, completion of security documentation, insurances, rates and loan instalment arrears.
• End to end credit approval process.
• Monitoring of Covenants- Ensure that all the post drawdown covenants are met by customers.
Key Performance Indicators (at least 5)
• Growth of the overall portfolio of the Business Centres in terms of Assets, Liabilities and Corporates accounts.
• Management and achievement of profitability and productivity ratios for the corporate portfolio.
• Growth of the trade finance and regional business volumes
• Management of the corporate credit portfolio quality within risk thresholds of the Bank.
• Team’s Learning & Growth measured by attainment of at least 90% in all assessments undertaken
• Minimum Requirements-State the academic and professional qualifications and work experience
• 4 years Banking Experience, the last 2 of which should be in role in business development and/or credit.
• Strong credit skills and good understanding of SME and Corporate Banking Products.
• A bachelor’s Degree in business studies or similar area.
Work Hours: 8
Experience in Months: 48
Level of Education: Bachelor Degree
Job application procedure
Send your Current CV and brief application Letter to recruitment@boakenya.com
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