Summary
Date Posted: Monday, July 01, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
  The jobholder will be responsible for records management i.e. document filing and retrieval services to the business in a prompt and efficient manner for ease of reference.
Division: Operations
Department: Central Processing Centre
Section: Archives and Registry
Direct Supervisor: Team Leader – Archives and Registry.

  Job Responsibilities:
• Classifying, labeling and filing of records [documents and files] as per the bank’s policy.
• Enabling appropriate access to information/records.
• Maintaining accurate records of document orders and movements
• Destroying records as per disposal schedules.
• Complying with relevant legislation and regulations
• Ensure adherence to Service Level Agreements with internal and external stakeholders.
• Ensuring adherence to Bank’s operating policies, procedures and risk management guidelines.
• Responding to inquiries/complaints/issues effecti vely and in a timely manner
• Performing other duties as may be assigned.

  Technical Competencies:
• Computer/IT skills, including knowledge of Microsoft Office applications e.g. Word; Excel; etc.
General Competencies
• Excellent written and oral communication skills; ability to communicate effectively and projects a professional image when giving and taking information in writing, in person and over the phone.
• Excellent interpersonal skills with the ability to effectively lead and work with individuals and groups at all organization levels; ability to work independently and as part of a team.
• Excellent customer service skills with the ability to respond to inquiries or complaints effectively and timely.
• Ability to take initiative and prioritize tasks; good time-management, organization, problem-prevention and problem-solving skills.
• Ability to work accurately with close attention to detail; must have eye for details, strong ability to scrutinize and examine.
• Ability to maintain confidentiality of sensitive information.
• Ability to study and apply new information.
• Willingness to adapt to changing business needs and deadlines.

Job Qualifications: Not Specified

Job Education Requirements: Degree

Job Experience Requirements: 1year

{module 312}

Job application procedure
Click here to apply 

All Jobs

QUICK ALERT SUBSCRIPTION