Summary
Date Posted: Thursday, March 31, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Overview
Main Responsibilities
• Lead key projects across that vendor experience levels are optimized and are best-in-class across our markets; positioning Jumia as the preferred partner of choice for e-commerce, on-demand and payment services.
• Develop a thorough understanding of vendor experience enhancements required at country andfunctional leadership level; undertake feasibility assessments and where relevant, roll out through clearly defined project milestones.
• Define the vendor communications and training toolkit that is easily adaptable across markets
• Ensure regular audit and quality control touchpoints are undertaken to ensure continuous improvement of vendor experience.
Required Skills & Qualifications
• A Bachelor’s degree in business management, engineering or social sciences
• 1- 3 years of operations experience in a similar capability; with core expertise in project management

Expected personal skills:
• Demonstrated ability to problem-solve and deep-dive on complex challenges; leveraging on data
• as a key parameter for decision-making
• Stellar project management and execution skills to navigate project milestones end to end
• Strong influencer, leveraging on clear and concise communication (both verbal and written) to
• manage relevant stakeholders across multiple functions and markets


Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure
Interested and qualified? Go to Jumia on boards.eu.greenhouse.io to apply

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