Summary
Date Posted: Tuesday, November 15, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Key Responsibilities
• Maintaining proper patient / client records depending on the designated department / branch.
• Ensure that all the procedures / systems laid down for vetting and ensuring that all clients seeking treatment are followed for the various categories of clients i.e. Staff, GOP’s , AHC prepaid and credit / insurance clients.
• Ensure proper patient registration per the defined protocols
• Ensure accurate billing and timely finalization of invoices
• Ensure proper cash handling as per defined protocols
• Ensure that all incoming telephone calls are directed/ transferred to the respective departments / offices.
• Client satisfaction - ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement
• Maintain patient privacy and confidentiality at all times.
• Any other duty as assigned by the supervisor in line with the job description.

Personal Specifications
• Certificate in Business Management or a relevant business course
• 2 years working experience in a similar position.


Work Hours: 8

Experience in Months: 24

Level of Education: High School

Job application procedure

Application documents (CV and Certificates) must be emailed to vacancies@avenuehealthcare.com  with the job position you are applying for as the subject of the email by 26th November 2022


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