Vacancy title:
RFQ – Supply, Installation and Configuration of IT Helpdesk System
Jobs at:
RefuSHEDeadline of this Job:
31 May 2022
Summary
Date Posted: Friday, April 29, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Overview
Background
SHELTER-AFRIQUE is a Pan-African development finance institution dedicated to investing in housing and urban development in Africa. The Company provides advisory and developmental financing solutions for major affordable housing projects, as well as credit lines to financial institutions to finance access to affordable housing in the 45 African countries. The Company has its headquarters in Nairobi with regional offices in Cote d Ivoire (Abidjan) and Nigeria (Abuja).
The organization is requesting proposals for supply, delivery, installation, testing and commissioning of the IT Helpdesk.
Scope of Work
• The purpose of this RFQ is to seek submissions from qualified firm for supply and configuration of IT Helpdesk.
Deliverables
• Supply of the IT Helpdesk software either on-promise or on-cloud;
• Successful deployment of the IT Helpdesk;
• Conduct training(s) and provide related material(s) to Shelter Afrique users;
• Provide hardware and third party software requirements needed for a
• successful IT Helpdesk implementation if quoting for on-premise model.
• The vendor shall be responsible for ensuring that the existing equipment and ICT assets e.g. servers, routers, switches, office laptops, desktops, printers, telephone desktops among other ICT equipment are captured into the new
• System.
• Six (6) months post-go live support.
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Job application procedure
Please send your applications to hr@refushe.org by attaching your cover letter, CV, and copies of credentials. Kindly indicate “Debriefing, Supervision and Counselling Services – Consultancy” in the subject email by 31st May 2022. Address your applications to:
HR & Administration Manager
RefuSHE
P.O. Box 63192-00619, Nairobi
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