Project Manager – Salesforce job at Jumia
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Vacancy title: Project Manager – Salesforce

[ Type: FULL TIME , Industry: Information Technology , Category: Sales & Retail ]

Jobs at: Jumia


Deadline of this Job:
29 June 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Wednesday, June 15, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

What you will be doing
• You will develop the product vision, strategy, and roadmap for building the product suite of Jumia in concert with cross-functional peers.
• You will develop the product vision, strategy, and roadmap to extends our current SalesForce Service Cloud product to support our Jumia Customer and Vendor Experience tools.
• You’ll become an authority on your product area. You’ll identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional teammates, diving into data, competitive analysis.
• You’ll work with the Commerical, Marketing, Vendor, Jumia Services, Finance, Internal controllers, Advertising and Customer Experience team to understand the current use of existing products (e.g. Salesforce …) to define and prioritize the features.
• You’ll own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.

Main Responsibilities:
• End to end ownership of implementation of key projects developed on the roadmap
• Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements in the forms of Epics, Themes and Stories
• Identifying key success metrics, targets and following up on the evolution of the same until targets are met
• Running PMO for each and every project of the roadmap - identifying key tasks, owners, aligning on timelines and seamless execution with multiple stakeholders (central and local owners)
• Be able to unblock any roadblocks by pursuing tech/product team
Requirements:
• 3-5 year(s) experience working in Jumia with Project management expertise.
• SalesForce Experience would be highly appreciated or another CRM tool
• Understanding of technology and products in Jumia
• Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them
• Ability to communicate clearly and concisely across technology and the business teams
• Experience supporting/rolling out initiatives to Jumia teams
• Deep understanding of processes in Jumia / capable of quick learning
Expected personal skills :
• Action oriented and results oriented
• Strong analytical skill
• Strong inter-personal skills
• Fast learner
• Well organized
• Resistant to stress
• Very independent with a strong ability to go further than the expectations

Work Hours: 8


Experience in Months: 48

Level of Education:
Bachelor Degree

Job application procedure
Click here to apply

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Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: 29 May 2022
Duty Station: Nairobi
Posted: 15-06-2022
No of Jobs: 1
Start Publishing: 15-06-2022
Stop Publishing (Put date of 2030): 15-06-2066
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