Summary
Date Posted: Thursday, June 09, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Overall Responsibilities:
• Document project scope, goals and deliverables that support business goals in collaboration with Director of PMO, Senior Management and stakeholders.
• Draft initial project plans and associated communications documents.
• Identifies resource needs for the project; establishes roles, expectations, and goals with identified team members from the functional areas
• Develops the project plan soliciting input from his/her team on the plan and project design
• Identify project dependencies and critical path.
• Understands and communicates the inter-dependencies and predecessors of the various tasks
• Develops proposals for all changes requested that affect the project
• Establishes responsibility for assigned project/s tasks/milestones
• Establishes clear decision-making and communication processes; monitors project progress
• Participates in analysing and resolving problems associated with technical issues, project resource issues, and project integration issues
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Disseminate project success criteria to involved parties throughout project life cycle.
• Designs and prepares team, executive and client facing presentations to communicate company goals and progress
• Supports project by leveraging best practices, experiences and know-how from other resources
• Communicates with Client on all matters relating to project
• Responsible for continuous cost reduction, process improvement and problem resolution
• Responsible for strategically developing the program for the future (technology, strategy, processes)
• Identify and escalate issues and conflicts within the project team.
• Proactively manage changes in project scope, identify potential risks/crises, and assist in planning risk responses.
• Build, develop, and grow any business relationships vital to the success of the project.
• Assist with project reviews, lessons learned and associated action planning (identifying successful and unsuccessful project elements).
• Support project by leveraging best practices, experiences and know-how from other resources.
• Responsible for continuous cost reduction, process improvement and problem resolution
• Responsible for strategically developing the program for the future (technology, strategy, processes)

Job Requirements:
• 4-year degree in Project Management or Business Administration (Candidates actively pursuing educational requirements may also be considered)
• Direct work experience in a project management capacity, including all aspects of process development and execution
• Familiarity with MS Project software
• Experience at working both independently and in a team-oriented, collaborative environment is essential
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change
• Willing to travel and work overtime as business needs require
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Strong written and oral communication skills
• Strong interpersonal skills
• Adept at conducting research into project-related issues and products
• Must be able to learn, understand, and apply new technologies quickly
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
• Excellent PC knowledge and experience with Microsoft Office Suite (Excel, Word, PPT, Project and Visio)
• Knowledge of (and experience with) the various work streams within a contact centre environment

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 48

Job application procedure
All qualified candidates to submit their resumes and cover letters together with their academic /professional qualifications to careers.nairobi@majorel.com clearly indicating their current Salary and Expected salary

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