Summary
Date Posted: Monday, January 24, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Key Responsibilities
• Support customers, offer solutions and assist in troubleshooting
• Liaising and coordinating between customer and KAG Project Management
• Claim and reclamation management
• Attend to breakdowns telephonically and physically if need be
• Manage the utilization and upskilling of the service technician

Knowledge and experience
• Knowledge in project management principles and techniques
• Ability to motivate a team of direct reports
• Strong verbal and written skills
• Knowledge of Krones technology and its range of equipment (added advantage)

Qualifications and education required
• Diploma/University Degree in Engineering
• 8-12 years experience working in a Krones industry and it’s affiliates
• 5-7 years experience in managing/leading a team

Personal competencies
• Self-motivated, independent, solution orientated, a deadline-driven individual with solid time management skills
• Strong analytical ability, attention to detail and strategic thinker
• Project a professional image, lead by example, encourage teamwork and compliance with work processes and procedures
• Build mutually beneficial relationships internally and externally

Computer Skills
• MS Office – Word, Excel, PowerPoint, Project
• SAP (preference)
Literacy
• Ability to read/write and communicate in English
Management Ability
• Perform varied work assignments and constantly prioritize workload by ensuring that deadlines and clients expectations are met or exceeded where possible
• Ability to work in a high volume and intense working environment
• Solution orientated and results-driven
• Professional liaison with all levels of management and technical clients, both internally and externally
• Client-focused
• Administration skills
• Strong leadership and mentoring skills to colleagues and clients
Other
• Able to travel both domestic and foreign
• Possess a valid passport

Work Hours: 8

Experience in Months: 96

Level of Education: Associate Degree

Job application procedure
Interested and qualified candidates should forward their CV to: joinus@krones.co.ke using the position as subject of email.

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