Summary
Date Posted: Thursday, September 08, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Summary:
• The Program Manager – Case Management and Referral will focus on adapting and strengthening the Nawiri Case Management approach based on standardized interventions and tools for identification, assessment, case plan development, service provision or referral, monitoring, and case closure of targeted malnourished children in the Nawiri program. The position will work closely with the Nawiri activity leads county, sub-county, and ward level coordinators to ensure that critical information collected within the case management process is used to inform government strengthening efforts and ensure appropriate linkages with and information sharing between the various stakeholders providing complementary services around and within the case management approach. S/he will be responsible for providing technical guidance to strengthen referral networks amongst and between other nutrition specific and nutrition sensitive interventions for comprehensive and multisectoral interventions to reduce malnutrition. This will include identification of successful referral models within Kenya, developing and providing training in relevant guidance, delivery mechanisms, and promising practices.

Roles and Key Responsibilities:
• Provide technical leadership and guidance in the assessment, planning, and implementation of capacity strengthening activities to strengthen case management systems and referral networks. Particular attention will be given to providing technical assistance to develop household case plans that focus on graduation and transition and monitor their implementation as one way to track progress towards graduation from malnutrition.
• Support Nawiri consortium partners to diagnose gaps in existing bi-directional referral mechanisms and using this information to refine referral mechanism.
• Leverage the sustainability planning process to assess the existing case management processes and referral networks; ensure engagement of the county government teams in planning, and all steps of the CM process.
• Develop terms of reference for a technical working group (TWG) for case management and referral networks; solicit membership and support regular meetings and the development of products that support GOK Ministries, and other relevant stakeholders to improve case management and referrals.
• In coordination with activity leads, lead the development and implementation of strategies, approaches, and tools to strengthen case management and referral networks among the relevant nutrition specific and nutrition sensitive stakeholders. Liaise with TWG to ensure alignment with related national and county IMAM guidance and tools.
• Support the roll out and dissemination of updated guidance, standard operating procedures, and other job-aids to facilitate case management and referral at the household and community levels to health and other multisectoral nutrition services.
• Test, review and implement household graduation benchmarks in collaboration with the Nawiri activity leads, Caritas and other relevant stakeholders; ensure a mechanism for assessing and tracking benchmarks towards graduation is integrated into the case management system.
• Oversee quality improvement initiatives and learning exchanges related to case management and referral networks among GOK and other relevant stakeholders. Identify successful referral models within Kenya, developing and providing training in relevant guidance, delivery mechanisms, and promising practices.
• Develop scopes of work and oversee consultancies and short-term technical assistance as needed in relation to case management and referral networks.
• Work closely with Nawiri activity leads, Caritas and other stakeholders to strengthen their case management capacity and test, review, finalize and implement the developed standardized tools and approaches to increase the ability of volunteers and households to track their own progress towards graduation.
• Strengthen coordination and networking, linkages, and communication among GOK entities, Nawiri activity leads, other CRS programs implementing case management, Caritas, county, sub-county and ward level coordinators, and other relevant stakeholders.
• Conduct monitoring field visits to Nawiri LIP (Caritas) to provide mentoring technical assistance.
• Provide timely inputs to Nawiri quarterly, annual planning, monitoring, reporting, and budgeting processes.
• Ensure a culture of accountability and learning through regular monitoring to project sites, providing oversight of studies and assessments, proper documentation of tools, and contribute to learning and building the evidence around case management and referral networks.
• Document project results and impacts in various forms, including media stories, promising practices, lessons learned, case studies, client satisfaction, etc.

Basic Qualifications:
• Advanced university degree required, preferably in Nutrition, Public Health, Medicine, Nursing or social work
• Minimum seven years’ experience in a project management role in relation to integrated management of acute malnutrition and/or nutrition or public health programming, including expertise in case management system and referral network design, assessment, implementation, monitoring and evaluation; familiarity with the use of organizational network analysis in relation to referral networks a plus.
• Experience implementing the IMAM protocols and multisectoral nutrition projects
• Demonstrated ability to test and implement user-friendly guidance, tools and standard operating procedures for use at the health facility and community levels, and the ability to provide training, technical assistance and mentoring in their use.
• Experience working in both healthcare and community settings.
• Demonstrated ability to design and conduct trainings.
• Knowledge of GOK and USAID programming, process, guidance and frameworks is strongly preferred.
• Experience coordinating assessments, data collection and similar activities preferred.
• Capacity to work closely with, understand, and support diverse partners including but not limited to government actors, civil society, and faith-based organizations, as well as healthcare providers and other multisectoral nutrition service providers.
• Strong interpersonal skills and the ability to manage complex and sensitive organizational relationships, particularly between health facilities and community-based providers of social services.
• Strong analytical, negotiation and mentoring skills.
• Excellent written and oral communications skills in English.
• Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook; familiarity with network analysis software a plus.
• Demonstrated commitment to respect, equity, diversity, and inclusion including gender equality.


Work Hours: 8

Experience in Months: 84

Level of Education: Bachelor Degree

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