Summary
Date Posted: Tuesday, August 03, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Program Coordinator
Job Category: Program Services
Requisition Number: PROGR001170

Key Job Outcomes:
1. Program/Project Tools, Materials Maintenance and Updates: Provides global
project management support. Functions as a key resource to the
portfolio/regional team to ensure his/her portfolio of projects is managed in an
effective and efficient manner. Works with project teams to prepare manuals,
documents, reports, presentations and other tools, and reviews and updates
the materials. Helps staff source reference materials.

2. Records Retention: Manages filing, storage and tracking of hardcopy and
electronic content and support templates and ensures availability of current
information on related subjects. Proactively works to improve recordkeeping in
a complex portfolio of projects with a high volume of programmatic and
technical information.
Database Management, Collection and Analysis: Supports staff with developing
and formatting project reports and presentations. Assists staff in review and
analysis of data, helping to prepare internal and external project reports

3. Activities and Events Coordination and Scheduling: Coordinates all planning,
bookings and logistics for activities and events, including the agenda, calendar,
materials, registration with the participants and travel, both domestic and
international, including lodging, transportation and meeting accommodations.

4. Communications: Manages incoming and outgoing calls and electronic
communications for the program or project.

5. Processing and Filing: Sets up and maintains files and forms in compliance with
legal guidelines. Processes invoices for the functional area for submission to
Finance for payment. Participates in donor compliance audits to ensure internal
policies and processes are followed for donor rules and regulations.
6. Subject Matter Expert. Subject matter expert in systems of administrative
oversight of projects.
7. Project Management and Participation: Participates on cross-functional project
teams. Provides advice and support to meet key internal and external deadlines
and support country teams in their success at the project level.

Minimally Required Job-Specific Competencies:
• Recordkeeping: Foundational knowledge of organizing, filling and maintaining
documents according to policy and procedures
• Database Management, Data Entry and Reporting: Foundational knowledge of
data entry and creation of reports. Ability to use and maintain databases. Ability to
prepare reports to support projects.
• Travel, Meetings and Events Coordination: Ability to plan and coordinate activities,
events, travel and meetings.
• Data and Materials Maintenance: Ability to review, edit, update and finalize
program materials.
• Data Collection: Ability to develop and format instruments for data collection for
project or program according to prescribed procedures.
Minimally Required Organizational Competencies:
• Sexual and Reproductive Health and Rights Services: Foundational knowledge of
family planning and reproductive health principles, practices and services of
assigned project and program.
• Passion for Sexual and Reproductive Health Services: Commitment to family
planning, reproductive health services, gender, maternal, child health services, and
eradication of harmful traditional practices.
• Software Applications: Foundational skills using MS Office products, including MS
Word, Excel, Outlook, and PowerPoint.
• Languages: Ability to speak, read and write professionally in English
• Customer Service: Highly motivated to add value in project management and
administrative oversight.
• Organization, Planning and Multi-tasking: Advanced organizational and planning
skills. Foundational project planning and project management skills. Proven ability
to set priorities, meet deadlines and multi-task with minimal supervision.
• Self-Management and Teamwork: Ability to work independently or as a member of
the team, ability to be detailed-oriented, and ability to manage stress effectively in
a fast-paced environment.
• Matrix Management: Ability to thrive in a matrixed organization where roles may
vary slightly based on needs of the project portfolio and organization. Flexible and
adaptive approach to working.
• Confidentiality: Proven ability to maintain confidentiality on work-related issues.

Minimally Required Education, Training and Experience:
• Diploma from a secondary education school.
• Prefer: Bachelor’s degree, or a combination of education and experience that
yields the minimally required key competencies.
• Professional language skills in English
• 3 years working in health development sector assisting non-government
organization (NGO) or public-sector programs.
• Prefer: Experience living and/or working in a developing or low-income
development setting.

Other Information:
• Travel required (less than 10%)
• Uses cellular and desk phone; laptop or desktop computer
• May process new hires for the program or project, coordinate and participate in
new hire orientation, and complete payroll documentation processing for new hires.
• May serve as the program/project or functional area’s first point-of-contact for
internal and external stakeholders.

Work Hours: 8

Experience in Months: 36

Level of Education: Associate Degree

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