Vacancy title:
Program Assistant – Information Systems Support
Jobs at:
Ministry of Public Service and GenderDeadline of this Job:
24 February 2020
Summary
Date Posted: Thursday, February 06, 2020 , Base Salary: Not Disclosed
JOB DETAILS:
The Ministry of Public Service, Youth and Gender was created under the re-organization of the National Government in November 2015. The reorganization placed the then Directorate of Public Service Management, Directorate of Youth Affairs and the State Department for Gender Affairs under the Ministry. The Executive Order No. 1 of June 2018 (Revised) created three (3) State Departments in the Ministry namely: State Department for Public Service; State Department for Youth; and State Department for Gender. The Program Officer, Administration will be responsible to the Program Officer, Information and will have overall responsibility to resolve application functionality faults and provide assistance to first level support of Enterprise Application Systems of Huduma Kenya Integrated Service Delivery framework. .
Responsibilities
• Resolving application functionality and providing assistance to first level support;
• Trouble ticket/incident management and resolution;
• System administration of Enterprise Applications; Upgrade and configure system software that supports Enterprise application. Assess and recommend new IT software projects and initiatives to support and enhance enterprise systems;
• Maintaining and improving technical skills, environment and application knowledge;
• Disaster management and recovery; Conduct periodic (monthly) backups of the systems;
• Maintain, test, and execute disaster recovery procedures for application servers;
• Any other duties as may be assigned by the supervisor.
Job Skills: Not Specified
Requirements for appointment
For an appointment to this grade, an officer must have:
• Six (6) years relevant working experience of which three (3) must have served as an ICT Assistant in Business Intelligence and analytics, Information Systems Administration or Service Desk Support or in a comparable and relevant position in the public or private sector;
• Bachelor’s degree in Computer Science, Information Communication Technology, Computer Engineering or related field;
• ICT Certifications in Enterprise Business Applications such as Oracle;
• ITIL Certification;
• Certification in Systems Administration/System Engineer
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
Work Hours: 8
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Job application procedure
Applicants who meet the above requirements should submit their dully filled application form (Do no attach copies of Certificates) to the address below or hand deliver to Uchumi House, HRM Registry 16th Floor – Room 1601 on or before 24th February, 2020 or Email to hudumajobs2020@psyg.go.ke . Application forms should be downloaded from the Ministry’s website www.psyg.go.ke under opportunities>careers menu.
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