Summary
Date Posted: Tuesday, April 11, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Qualification Requirements
To be considered for appointment as Principal ICT Officer, one must have:
• Bachelor’s degree in Computer Science/Information Communication Technology or in Electronics/Electrical Engineering from a recognised institution;
• Served in an equivalent or comparable position for at least three (3) years in the Public Service or private sector;
• Attended a management course lasting at least four (4) weeks;
• Demonstrate strong interpersonal communication and organisational skills and ability to work effectively in a team environment;
• Experience in client-level technical support in a demanding ICT environment;
• Demonstrated professional ability, initiative and competence in organising and directing work;
• The ability to be flexible and to work under pressure to meet deadlines in changing situations; and
• Conversant with the workings and support requirements of ERP and E-learning systems.

Duties And Responsibilities
Duties and responsibilities Principal Information, Communication Technology Officer (ICT Officer) will entail and not be limited to:
• Systems development, implementation, and allocation;
• Coordinating systems development, implementation, and maintenance;
• Ensure all Service Desk calls for the Technical Team conform to Standard Operating Procedures (SOP) and be escalated where breaches occurred;
• Provide technical and infrastructure support for the ICT environment;
• Structured analysis and a creative approach to problem-solving;
• Implementation of new infrastructure, technology acquisitions, software solutions, and upgrades;
• Preparing progress reports on ongoing projects;
• Evaluating systems and ensuring adherence to established ICT standards;
• Training on and preparing staff performance reports;
• Planning, monitoring and evaluating programme/activities;
• Liaising with departments to ensure effective maintenance of ICT equipment as well as reviewing and evaluating hardware maintenance plans; and
• Any other relevant duty(ies) assigned by Management.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

Candidate will be required to present originals of the following documents during the interview:
• National identity card;
• Academic and professional certificates and transcripts;
• Any other supporting documents and testimonials;
• Recommendations from relevant professional bodies; and
• Recommendations from at least three (3) referees should be submitted separately to the address provided below.

Mode of Application
• Candidates may submit manual (hard copy) or electronic (online) applications.
• All applications should be submitted together with detailed Curriculum Vitae, a copy of ID/Passport, copies of academic certificates, testimonials and any other relevant supporting documents.
• Scanned copies of the stated documents must accompany the online application.
• The Curriculum Vitae should include information on academic qualifications, professional experience, leadership and management roles, membership to professional association(s), email address and telephone contacts.
• Manual applications should be submitted in a sealed envelope clearly marked:
“Application for the position of Principal Information Communication Technology Officer- National Defence University-Kenya” and delivered to:
THE SECRETARY, UNIVERSITY COUNCIL
National Defence University-Kenya
P.O. Box 3812-20100
LANET, NAKURU
Online applications may be submitted via email to: ndu-kenya@mod.go.ke 
All applications should reach National Defence University-Kenya on or before 29th April 2023 latest 5.00 p.m. (East African Time).

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