Summary
Date Posted: Thursday, April 07, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Policy Administration Assistant – Medical
Purpose:
To assess and prudently underwrite Medical Business in commercially sound terms and to ensure that all underwriting and documentation duties in the section operate effectively and efficiently.

Primary Responsibilities:
• Accept or reject risk in line with the set underwriting guidelines;
• Prepare and dispatch debit/ credit notes, member schedules premium and fund statements, utilization reports and replenishment letters to clients/ schemes;
• Process and dispatch membership cards to clients and intermediaries;
• To ensure proper and accurate debiting and crediting for both new business and renewals;
• Cancellation of policies due to non-payment of premiums;
• Respond to customer and intermediaries’ enquiries;
• Reconciliation of underwriting issues;
• Raise refund cheques, commissions for customers and service providers;
• Prepare travel letters on request to clients and intermediaries;
• Maintain accurate and clean membership records;
• Maintain an accurate record of all client correspondence in the client’s file;
• Other duties as allocated by the Underwriting Manager from time to time.

Person Specifications
Academic Qualifications.
• Bachelor’s degree in a related field
Professional Qualifications
• Progress towards professional (Added advantage)
Experience
• Up to one (1) years’ relevant experience

Skills and Attributes
• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Good negotiation skills
• Good analytical skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors
• Technical competence in insurance
• Basic knowledge of regulations by AKI and IRA

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

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