Vacancy title:
Payment Services Manager

Jobs at:
The Postal Corporation of Kenya

Deadline of this Job:
20th July 2018.

Duty Station:
Nairobi, Kenya

JOB DETAILS:
The Postal Corporation of Kenya (PCK) is a key public communication and financial services provider charged with specific statutory functions that are geared towards rapid social and economic development of our country. To enable PCK discharge its functions, it has put in place a strategic business plan to ensure efficient delivery of services and improvement of corporate image. Effective identification and deployment of the human capital is key to the success of our corporate goals and objectives. In this regard the following positions in headquarters are hereby advertised.
PCK has continuously strived to support business to increase productivity by providing human resource as and when required. One of the ways in which this is achieved is through competitive filling of vacant positions as per the scheme of service. This ensures that the right staffs with the right skills, competencies and attitude are selected to fill those vacancies. It also gives opportunity to all staff to compete for the positions. In this regard therefore the following four (4) positions are hereby advertised internally.
HEADQUARTERS GENERAL MANAGER /PAYMENT SERVICES- GRADE MG 2

Duties and Responsibilities for the General Manager /Payment Services Job

• Provide powerful leadership in the management of payment Services.
  
• Co-ordinate development, implementation and provision of efficient and quality Payment service to the Corporation’s clients.
  
• Ensure provision of inputs for monitoring the interpretation of productivity and quality standards in customer delivery processes for payment services in all postal outlets.
  
• Co-ordinate the implementation of performance management systems including inquiry systems for payment and related services and achievement of set targets in their particular sub-section.
  
• Oversee development of compliance-monitoring plans and support enhancement of related policy, procedures and systems Identify laws and regulations applicable to the money transfer business and develop.
  
• Oversee the continuous review of the compliance program/plans.
  
• Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams Organize sales conferences to introduce new products to customers.
  
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, and solve problems creatively in the Department.
  
• Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  
• Provide field support to business coordinators and monitor their performance to ensure maximum market growth of payment business.
  
• Monitor the performance of Business Coordinator in the Region.
  
• Develop a sound financial budget for the department.
  
• Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams.
  
• Serve as a member of the Executive Management of the Corporation, participating in making decisions on all matters relevant to the running of the corporation.
  
• Ensure effective implementation of the relevant ISO processes and procedures
  Perform any other duty as directed by the Postmaster General.

General Manager /Payment Services Job Requirements

• Bachelor’s degree in a business related field
  
• Master’s degree in a business related field will be an added advantage.
  
• Advanced-Level Proficiency in Managerial Skills (Planning, Organizing, Controlling, Directing, Coordinating)
  
• 5 years hands on experience in a manager position.
  
• Membership of relevant professional bodies e.g. MSK, KIM, and ICPAK.
  
• Proficiency in computer applications;
  
• Certificate of Good Conduct;
  
• Shown merit and ability as reflected in work performance and results.

Job application procedure
Interested candidates who meet the minimum qualifications should submit their applications and up-to-date Curriculum Vitae and attach relevant copies of certificates and testimonials to the
Postmaster General P.O. Box 34567 Nairobi – 00100 Nairobi to reach him not later than 20th July 2018.