Summary
Date Posted: Friday, October 07, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
• To ensure proper, accurate and timely management of Financial risks associated with hospitalized Patients (Cash and third party payers) until discharge.

Key Responsibilities
• Enhance a positive atmosphere and corporate image by providing outstanding customer services to patients, clients, the public and AKU staff and ensure inquiries to the department are addressed promptly.
• Verify patient data and ensure correct billing.
• Advise payers on the acceptable mode of settlement of patient’s bills.
• Facilitate receipting of bill settlements.
• Process and receipt payments.
• Maintain a manual invoice and receipt process.
• Maintain fee for service books and tally sheet in combination with posting fees to the system.
• Post charges that are included in the patient bill.
• Prepare local purchase orders for outside procedures ordered by physicians.
• Update folio on all cases to ensure proper capture of financial information and support documents.
• Organize and facilitate patient transfers out of AKUH.
• Maintain all round knowledge of cases in the unit.
• Maintain a close working relationship with corporate care managers to ensure smooth management of bills.
• Collect relevant data for logging and collaborating with the client’s relations office and take immediate corrective actions.
• Facilitate quick closure of complaints through prompt response and resolution.
• Vet, secure and file documents per departmental guidelines.
• Pre-register and book patients requiring admissions.

Qualifications and skills Requirements
• A minimum of a Diploma in Business Administration/Credit Management, Public Relations, Front Office Service or equivalent
• CPA Part II.
• A minimum of 6 months working experience in a busy Credit Control environment preferably in a hospital setting.
• Experience in Financial Counseling is desirable.
• The candidate should be proficient in working with computers, handling, counting, and recording cash transactions.
• S/he should be a culture-sensitive individual with excellent customer service, problem-solving, and interpersonal and communication skills.
• S/he should be able to work in a team and work under pressure.

Job Experience: No Requirements

Work Hours: 8

Level of Education: Postgraduate Degree

Job application procedure
• Interested and qualified? Click here to apply

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