Summary
Date Posted: Tuesday, September 20, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
• As an Operations Manager, you will be responsible for ensuring operational excellence. You will lead the team and help them building a top-notch supply structure, owning the operational KPIs of your cities, engaging with and retaining couriers (or glovers, as we like to call them), and coordinating projects across these geographic areas.
• Your main responsibility is to make sure the long-term sustainability of the fleet, its satisfaction, as well as its daily performance.

Be a part of a team where you will:
• Improve the regional operations by ensuring we overachieve on our ambitious targets
• Lead the Supply Operations team in Kenya
• Hire, train and mentor the Operations team members
• Standardize processes across the different cities under your scope
• Build tools to speed up Local teams’ autonomy
• Commit to contributing to Glovo’s growth, getting the job done
• Work with local providers and legal teams, to ensure the best in class operations in the region
• Take the operations team to the next level!
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You have:
• 5+ years total professional experience, preferably in ops/strategy consulting or in an operations/logistic company, 2+ years in a managerial role
• The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!
• Track record of success delivering and implementing new solutions/processes/standardization
• Experience in KPIs tracking and creation and optimization expertise
• Problem solver, data-driven decision-making with an analytical approach
• A Bachelor's degree in Engineering, Business, Economics are a plus
• SQL knowledge and proficiency in Excel are a plus
• Ability to manage small work teams and lead changes
• Excellent communication skills
• Fluency in English
• An empathetic, inclusive and curious attitude

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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