Job Purpose Statement

To provide operational support and coordination of key activities relating to financial and business analysis, operations, research and planning to Business Banking Unit. This will involve supporting key initiatives developed by the Head of Business Banking and thus enable positive impact be generated from such key initiatives and projects through analysis, monitoring, reporting and providing feedback on the status of such initiatives and key projects so that timely intervention can take place. The role will also engage in writing business reports for Board meetings, MCC, BCC and Performance Reviews which may include BCC pipeline, MCC watch list and EAR and provide day to day support on action plans arising from such forums

Qualification

Academic:

• Bachelor’s degree from a recognized accredited university.

Professional:

• Business analytics skills

Desired work experience:

• At least 3 years’ experience working in the business area and data analysis in a role requiring:
• Ability to understand business at a level of detail that enables them to identify and document business requirements and address critical issues;
• Adeptness at queries, report writing and presenting findings as well as oral and written communication skills
• Demonstrated understanding of the design and development of reporting tools and dashboards;
• Knowledge of statistics and experience using statistical packages for analysing large datasets (Excel, SPSS, SAS etc.),
• Strong analytical, critical thinking and problem solving skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with a very high level of attention to detail and accuracy; and
• Ability to organise, plan and prioritise assignments within multiple projects and to work with minimal direction and be very flexible to coordinate complex activities that are often subject to rapid or extensive changes; and the ability to work well within a team.

Closing on: Dec 12, 2022

Job Purpose Statement

To deputise the branch manager in overall branch leadership, ensuring that proper processes, procedures and controls are adhered to at all times. Support and ensure provision of Excellent Customer Experience. Responsible for the day to day branch operations ensuring timely opening and closing of the branch, service to the customers for all services, keeping high level bank standards.

Ideal Job Specifications

Academic:

• A University degree(Holders of a Business related degree will have added advantage)
• Master’s Degree will be an added advantage

Professional:

• Professional Banking Qualification (AKIB) or Accounting qualifications will have added advantage.

Desired work experience:

• Minimum 6 years’ proven working experience in a Banking environment, with sound exposure to Branch Operations & Processes, 3 of which should be at a management level; 2 within a branch operations role and at least two 2 within customer service role.
• Good understanding of the bank’s systems(T24,Omniflow & NOBS)
• Proven track record of consistently meeting customer expectations and exceeding set targets.
• Excellent Bank product knowledge
• Versatility, flexibility, passion and commitment to quality Customer experience/Service delivery

Closing on: Dec 12, 2022

Job Purpose Statement

To provide powerful branch and its agency (ies) (hereinafter called “branch”)) leadership, team development, excellent customer experience, deliver exceptional branch business growth & profitability. Responsible for the day-to-day running of the branch, keeping high level of bank operations standards and management controls.

Ideal Job Specifications

Academic:

• Bachelor’s degree in a business related field – Upper second or GPA 3.0.
• Master’s Degree will be an added advantage.

Professional:

• AKIB or CPA (K), CSAPs.
• Proficiency in computer use including MS Office tools and banking systems

Desired work experience:

• Minimum 8 years’ working experience in a Banking environment, with sound exposure to Branch Operations, Credit Management and Business development, 4 of which should be at a management role; (2) within a branch operations role and at least two (4) within business development
• Proven track record of consistently exceeding set targets.
• Leadership skills
• Excellent Bank product knowledge

Closing on: Dec 4, 2022