JOB DESCRIPTION: 

As the Head of Design at Cellulant, you will play a crucial role in the complete ownership in thinking through the customer journeys across all our channels and products, and achieving the high levels of engagement we are looking to have with them. This role reports to our Chief Product Officer with a dotted line into our Brand and Digital Marketing team.  You will will be the glue between these two departments.

CORE RESPONSIBILITIES:

• Define and champion the strategy of UI and UX
• Designing mobile, desktop and device experiences that are delightful and engaging
• Producing wireframes, visual designs, style guides and a design system
• Creating working UI prototypes and/or clickables using software such as Figma and Invision
• Presenting design concepts to Senior Leadership and external partners
• Critiquing existing solutions to design more simplified user experiences
• Hiring and managing the talent and teams that help you deliver on the above objectives and responsibilities
• UX Research - Understanding requirements, our users, competition research, qualitative and quantitative data analysis.
• UX Design, creating sketches, wireframes, mockups, and interactive prototypes.
• Usability testing to help in validating and refining final designs. Conduct design validation sessions with users and stakeholders to reveal deep insights about user and business needs and technical constraints for determination on how design(s) should be evolved and refined.
• Design Handover, including design guide system, visual designs, icons, illustrations, and other assets and resources.
• Assisting Product Owners in defining both long and short-term vision and roadmap for digital products.
• Translating business requirements and user needs into tangible interaction designs through detailed user flows and wireframes.
• Use of storyboards/narrative/wireframes/prototypes of varying fidelity to express how a product or service should behave to deliver capabilities in a way that supports user needs, goals, and workflows.
• Making strategic and tactical design recommendations based on usability findings, standard design practices, and internal and external feedback.
• Explaining and defending design decisions to stakeholders and other members of the project team including developers, product managers, marketers and other designers.
• Working with designers and researchers to continually refine and evolve the User Experience process.
• Conduct independent research on multiple aspects of products and experiences.
• Collect and analyse user behaviour to inform user actions.
• Advocate research findings to diverse audiences through written reports and in-person presentations.
• Ensure to prioritise User-Centered Design projects, improvements and content as per business priorities.
• Lead collaboration through online and offline product, marketing and operations.

QUALIFICATIONS & EXPERIENCE:

Qualifications:

• Minimum 8 years of experience in UI Design and familiarity with UX principles
• Ability to work both independently & collaboratively with other product stakeholders
• Experience in the financial/technology industries
• Strong written and verbal communication skills
• Exposure to cross functional leadership is a plus
• Robust portfolio of previous similar work

Skills:

Exceptional storytelling skills

• Creative problem-solving & project management skills
• The ability to connect the dots between mediums and disciplines (and people)
• Top-notch communication skills, including the ability to present ideas compellingly both internally and externally
• Excellent organisation and time management skills
• Strong aesthetic skills with the ability to combine various colours, fonts and layouts
• Ability to work effectively with colleagues at all levels
• Ability to multitask and work in a fast-paced environment
• Excellent cross-organization collaboration skills.

JOB DESCRIPTION: 

We seek an experienced individual lead with a strong domain experience who can own the end-to-end delivery of a critical component or set of applications in our payments products. You will lead the team from design, release, and maintenance of the software. In addition to that, you will lead a team of 3 - 7 engineers owning the full lifecycle of a product.

CORE RESPONSIBILITIES:

The role holder would be required to: 

• Lead the team to develop end-to-end software products to help businesses from different verticals create a suite of payment products. 
• Collaborate with Product Managers, Designers, and other disciplines to explore the next iterations of the product/set of assigned products.
• Connect with businesses directly to understand and develop solutions for their Jobs-to-be-done.
• Leverages fluency in technical languages, operating systems, application programming interfaces, and troubleshooting (Java, React, Javascript, design patterns) to guide the team in delivering software
• Acts as the “technical product owner” in owning Tech Debt and planning and Discovery on technical deliverables.

QUALIFICATIONS & EXPERIENCE:

Must have experience:

• 5 years+ experience in building software in a fast-paced industry with experience with Java, Javascript, REST APIs, SQL. 
• 1yr+ of technical leadership.
• Card Background: (PCI, and Card Experience across all markets).
• Attention to scalability, resiliency, and building high-performance transactional systems.
• Strong knowledge of data structures and algorithms, proficient in at least one coding language, including but not limited to Python, Go, Javascript, Java, C++.
• Scrum master certification and experience working with Agile software development approach.
• A deep understanding of building cloud-native applications and applying DevOps principles and CI and CD in delivering software.

Nice to-have experience:

• Enhancing product experience using machine learning and AI. 
• PCI DSS compliance and application design.
• Work experience with Monetization Products and/or with a vertical industry (including Ecommerce, Retail, Auto, Travel, Financial Service, Entertainment, Local Business, and Gaming).
• Work experience in the payment industry building to end-user experience products. 

Qualifications:

• Bachelor's degree or above, majoring in Computer Science or related fields.

Skills:

• Excellent communication skills.
• Excellent interpersonal skills