Duties & Responsibilities

• Manage all the HR related functions
• Recruitment
• Payroll management
• Handle discipline issues
• Supervise workers and ensure that they are productive
• Handle industrial relations
• Handle grievances
• Training and Development; and
• Any other duty that may be assigned.

Qualifications

• Diploma, Degree or higher diploma qualification in Human Resource Management
• Professional training in HR will be an added advantage
• Excellent Administrative skills
• Minimum of 1 years of post-qualification experience in a business environment;
• Experience of communicating at all levels up to and including senior management
• Problem-solving and negotiation skills
• Initiative and the ability to offer new ideas
• Organizational and planning skills
• Personal commitment to improving your own knowledge and skills
• Ability to meet strict deadlines
• A quick and ready leaner.
• Ability to work with minimum supervision
• Honesty and Integrity as a value

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, order slips or by memorization
• Communicate order details to the kitchen staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleansing
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Provide excellent customer service to guests

Qualifications

• Diploma in food and beverage management
• A degree in Hospitality Management is an added advantage
• Proven work experience as a waiter or waitress (Minimum1 year)
• Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• Attentiveness and patience for customers