Summary
Date Posted: Thursday, March 10, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
JOB RESPONSIBILITIES
• Act as a focal point for all customer/visitors related inquiries
• Offering administrative support across the office
• Undertake front-desk activities, including sorting and distribute daily mail/deliveries and any other correspondence.
• Answer phone calls in a professional manner and provide information about products and services as required by the callers
• Responsible for taking customer orders and ensuring effective delivery
• Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments.
• Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly
• Establish and monitor the standards for customer service in the company.
• Keep front office area clean and presentable on a daily basis
• Managing basic Accounting tasks
• Maintaining the contact list of clients
• Stock taking
• Any other duties allocated by supervisor or any person in authority.

QUALIFICATIONS
• Diploma in Business Administration or any related field.
• Experience in computer applications.
• Team-player and ability to work independently.
• Excellent communication skills (verbal and written).
• Attention to detail and accuracy.
• Good knowledge of St John and its operations and volunteer activities will be an added advantage.

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
Qualified and interested applicants are invited to send an application letter and a curriculum vitae quoting the job title on the subject line to recruit@stjohnkenya.org by 11th March 2022. Candidates are required to state salary expectations in the application Letter. Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification.

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