National Customer Manager job at DHL
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792 Days Ago
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Vacancy title:
National Customer Manager

[ Type: FULL TIME , Industry: Logistics , Category: Customer Service ]

Jobs at:

DHL

Deadline of this Job:
06 October 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Thursday, September 22, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
National Customer Manager

Role Context
Plan, organise and direct the Key Accounts Group in country in order to achieve targeted revenues and profitability.

Key responsibilities
• Manage and develop a portfolio of prospects and existing customers & establish customer agreements. Develop and implement an approach to secure competitors major account customers (prospects) in the shortest time possible
• Is in daily contact with customers, provide customer and sales support. Liaise with Ground Operations to ensure that Regular customers get the required service
• Make decisions during negotiation with customers related to volume and discount levels. Propose discount agreements to the sales manager for approval
• Plan, organise and direct the National Channel Group in country in order to achieve targeted revenues and profitability

Minimum Requirements
Education & Experience
• Bachelor Degree and 6-8 years’ experience in related field, including at least 2 years of supervisory experience
• Extensive depth of expertise and knowledge in specialized areas
• A thorough understanding of specific aspects of work supervised
• Develops advanced concepts
• Viewed as expert in functional or business area within DHL
• Deals with cross-cultural tactical issues
• Relationship building
• Commercial focus
• Customer Orientation
• Building and leading teams
• Cross border thinking
• Computer proficiency


Work Hours: 8


Experience in Months: 72

Level of Education:
Bachelor Degree

Job application procedure

Interested and qualified? Go to DHL on careers.dhl.com to apply


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: 06 October 2022
Duty Station: Nairobi
Posted: 22-09-2022
No of Jobs: 1
Start Publishing: 22-09-2022
Stop Publishing (Put date of 2030): 22-09-2066
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