Summary
Date Posted: Tuesday, July 05, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Monitoring & Evaluation Learning Assistant

Key responsibilities:
• Serve as the lead point of contact for all Customer Account Management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Developing corporate sales proposals and pitches.
• Building strong client relationships to maintain old business and acquire new customers
• Formulate learning and development strategies by undertaking training needs analysis, review of organizational goals, and training funding opportunities;
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Consult with key internal and external stakeholders and participate in project planning and implementation of training programs to ensure alignment with contemporary industry standards and expectations;
• Forecast and track performance of key account metrics (e.g. quarterly sales results and annual forecasts)
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Working with organizations (NGOS, Government, and Private) to coordinate design and delivery of specialized learning and development interventions and programmes to meet specific requirements or skill gaps
• Ensuring learning and development materials/courseware are kept up to date and are reflective of the latest strategy, legislation, policies, technology and procedures
• Collaborate with sales team to identify and grow opportunities within territory
• Developing innovative and exciting new ways of meeting organizational learning and development needs
• Flexing, adapting and amending learning and development interventions, without compromising quality, to ensure that they are supportive of the needs of the business
• Constantly measure and evaluate the effectiveness of the training you deliver to continuously improve our offer and deliver our return on investment
• Designing blended learning solutions.
• Using digital tools to create flexible and innovative learning programmes
• Monitoring how effectively learning has been transferred to our clients and offering post-training support when need be.
• Other duties as assigned.

Qualifications and Experience
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Should have at least a Masters in M&E, Social Sciences, Public Health, Statistics, International Development, Project Management, Participatory Planning, Research, Health Information Management or any other relevant field/course
• At least 2 to 3 years’ experience in designing, implementing and overseeing MEAL tasks with public and humanitarian organizations in the health, nutrition, WASH, MHPSS, FSL, and GBV sectors in any fast-paced company. (Preferably a corporate training & research company)
• Hands-on experience in conducting research and evaluations including impact evaluation
• Familiarly with MEAL requirements for all major donors such as USAID, BHA, OFDA, ECHO, EU, DfID, UN, etc.
• Ability to design and lead surveys, situation analysis, multi-sectoral needs assessment, and rapid needs assessment (with the inputs of technical specialists).
• Demonstrated experience-using technologies for MEAL, including mobile data collection tools (Kobo, Ona, ODK, CommCare, etc.) and mHealth platforms.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
• Eloquent and customer-oriented
• Masterly of English, Excellent team building and clear interpersonal communications skills.
• Proficiency in Database Management, Web-Based Programs and Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
• Cool-tempered with perseverance and ability to handle rejection
• Experience in selling training programs and seminars/events
• High-level understanding of computer technology
• Proven track record of successfully meeting sales quota preferably over the phone
• Solid experience with Hub spot CRM software and MS Office (particularly MS Excel)
• Ability to learn about products and services and describe/explain them to prospects
• Experience with managing and supervising professional coaches preferred
• Well-developed professional networks
• Experience in adult learning, instructional design, training, and facilitation
• Strong communication skills, including writing and public speaking.
• Previous experience working in a consulting and project environment is highly desirable.
• Flexibility and ability to travel; experience working or living overseas preferred.
• Ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues.
• High level of competence in writing reports, analyses, proposals, or other technical communications
• Strong planning, organization, strategic thinking, and problem-solving skills.
• Experience in project management and supervision.
• Ability to manage time and prioritize tasks, producing quality products within tight time constraints.
• Problem-solving aptitude
• Analytical mind and great business sense
• Outstanding negotiation skills with the ability to resolve issues and address complaints.


Work Hours: 8

Experience in Months: 24 12:00:00 AM Associate Degree

Job application procedure
Your application should be sent to hr@indepthresearch.org  to us on or before CoB Friday, 15th July 2022. Quote the JOB TITLE on the subject of your email.



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