Summary
Date Posted: Monday, June 12 2023, Base Salary: Not Disclosed

JOB DETAILS:

Job Objective/Purpose
• Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.

Key Responsibilities
• Accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients
• Appropriate and early consultation and referral of patients to specialists.
• Daily updates of the patients progress to the patient and the next of kin.
• Facilitates patient admissions, necessary consents and discharges.
• Undertake clinical procedures per training.
• Conducting CMEs and research.
• Participate in morbidity and mortality meetings as required.
• Participation in incident reporting, root cause analysis and Quality Improvement Plan
• To champion evidence based practice and continuous skill improvement
• Rotation in various departments as and when required
• Review of medical reports and provision of patient updates to insurance companies.
• Participation in daily/weekly/monthly staff meetings.
• Conduct timely ward rounds and patient reviews
• Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the HOD/Hospital Manager.
• Maintain a positive work attitude and foster team work.
• Maintain patient privacy and confidentiality at all times.
• Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth;
• Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
• Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.
• Work closely with the credit controller to monitor patient limits.
• Ensure that avenue corporate governance policies are adhered to.
• Prevent, detect and report any fraud or criminal activity
• Implement audit recommendations
• Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
• Any other duty as assigned by your immediate supervisor in line with the job description.

Personal Specifications
• Medical degree
• A valid Kenya Medical Practitioners’ and Dentists Council Licence (KMPDC)
• Updated BLS, ACLS/ATLS Certificate
• Post graduate training in a relevant medical field
• Not less than 1 year post internship experience
• At least 1 year of inpatient practice
• Excellent interpersonal and communication skills
• Attention to detail
• Empathetic and Emotionally Intelligent
• Teamwork and Result Oriented
• Ethical, Reliable, Customer focus

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

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