Summary
Date Posted: Friday, October 21, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Duties & Responsibilities
• Maintain customer service excellence at the branch level.
• Banking hall and call management.
• Custodian of tools of trades and stationaries.
• Branch operational risk management
• Manage customer onboarding process.
• Cash and float management.
• Ensure security procedures are adhered to and monitor general physical security of the branch.
• People Management.
• Review and action on reports according to laid-down instructions
• Submission of periodic reconciliation reports.
• Cross-sell and up-sell the bank products.
• Grow transactional income at the branch.
• Any other official duty assigned from time to time.

Key Competencies, Skills, Qualifications and Experience
• Bachelors’ degree in business related field.
• 5-6 years Working experience in Service Delivery and in a supervisory role
• Interpersonal skills
• Organization skills
• Confidentiality
• Integrity
• Analytical skills.
• Proficiency in MS Office
• Product Knowledge
• People Management skills.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke  quoting the position applied for on the email subject on or before 25th October 2022 at 5:00pm.
• Note: “Only shortlisted candidates shall be contacted”

All Jobs

QUICK ALERT SUBSCRIPTION