Summary
Date Posted: Tuesday, April 11, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Job Title: Manager – Operations and Investor Support
Grade: EPZA 3
Ministry /Corporation: Export Processing Zones Authority
Directorate: Operations and Investor Support
Division: N/A
Department: Investor Support
Section / Unit: N/A
Location / Work station: EPZA Headquarter

Reporting Relationships
Reports to: General Manager, Operations and Investor

Direct reports:
a) Manager, Operations and Investor Support
b) Assistant Manager/Head of Region
c) Assistant Manager, Industrial Relations and Compliance

Indirect reports:  All staff in Investor Support Department

Job Purpose
The job holder is responsible for managing the Operations and Investor Support function for effective and efficient delivery of services and facilitation to EPZ investors.

Key Responsibilities / Duties / Tasks
Managerial / Supervisory Responsibilities
• Develop work plans and budgets for the Department for approval
• Oversee the execution of the approved departmental work plans and budgets
• Oversee performance management in the department
• Prepare and submit all monthly, quarterly and annual reports for the department
• Prepare draft board management papers for approval
• Identify training needs for the departmental staff
• Participate in the recruitment of staff within the department
• Participate in the development and review of the Institution’s strategic plan
• Identify procurement needs of the department
• Participate in various committees in the Institution
• Recommend expenditure for the investor support department
• Prepare monthly, quarterly and annual reports for the department
• Mentor and coach staff in the department
• Participate in the planning and implementation of the performance management programme

Operational Responsibilities / Tasks
• Ensure implementation of investor support policies and procedures
• Ensure compliance by EPZ Investors with Kenya legal requirements
• Liaise with other government agencies for effective investor support facilitation
• Ensure provision of effective investor support services and facilitation
• Ensure compliance before renewal of EPZ Enterprise Licences
• Coordinate operations of Regional Offices
• Ensure compliance Audits are carried out in all EPZ Enterprises and Developers
• Ensure Sound Industrial Relations and best practices prevail in the EPZ Enterprises
• Ensure timely settlement of industrial Disputes
• Work closely with other Government agencies to ensure harmonious working relations in the EPZ Enterprises.
• Undertake annual appraisals for staff in the department

Job Dimensions:
Financial Responsibility:
• Development of budgets for investor support department
• Develop and monitor procurement for department.
• Recommend expenditure for the investor support department

Responsibility for Physical Assets
• Responsible for physical assets assigned by the institution;
• Provide oversight for all the sectional physical assets

Decision Making:
• Make strategic, operational and financial decisions for the department
• Plan the work of subordinates.
• Appraise/evaluate subordinates’ performance.

Working conditions:
• Works in the office
• Involved in visits to EPZ Enterprises
• May be required to work beyond normal working hours
• On call from time to time

Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications
a) Masters’s Degree Business Management/Administration or related field from a recognized Institution
b) Bachelors’ Degree in Business Management/ Administration or related field from a recognized institution

Professional Qualifications / Membership to professional bodies
• Leadership Course Lasting not less than 4 weeks from a recognized Institution
• Member of a professional body
• Certificate in computer proficiency
• Meets the provision of chapter six of the Constitution Previous relevant work experience required. Have nine (9) years relevant experience with three (3) experience in the position of Assistant Manager, Operations and Investor Support, Assistant Manager/Head of Region or Assistant Manager, Industrial Relations and Compliance or comparable position in the Public Service or reputable Organization.

Functional Skills: Behavioral Competencies/Attributes:
• Knowledge of Labour Laws
• Leadership skills
• Marketing skills
• Networking skills
• Interpersonal skills
• Communication skills
• Team leadership
• Customer care
• Negotiation skills
• Innovation

Remuneration:
Minimum basic Salary Kshs 140,318.00 Maximum basic salary Kshs 350,000.00.
Total allowances 143,800.00


Work Hours: 8

Experience in Months: 108

Level of Education: Bachelor Degree

Job application procedure
Suitably qualified candidates should apply online in confidence using the GOOGLE FORMS and clearly indicate the Job Reference and the job applied for. Below please find the job Application link
https://docs.google.com/forms/d/e/1FAIpQLScXNAiaeh5tjrwGysxavTSt-9sbfwU0B3IK8nAnqKUtw6XVLA/viewform?usp=sharing 
Candidates should also attach a detailed curriculum vitae, copies of academic and professional certificates, testimonials and National Identity Card.

Additional Requirements
Successful candidates will be expected to fulfil the requirement of Chapter Six of the Constitution by providing originals of the following documents;
• Police Clearance Certificate from the Directorate of Criminal Investigations;
• Clearance/Compliance Certificate from Higher Education Loans Board (HELB);
• Tax compliance Certificate from Kenya Revenue Authority;
• Clearance from the Ethics & Anti-corruption Authority (EACC) and
• Clearance from Credit Reference Bureau (CRB).

All applications should be filled and submitted not later than, 1st May 2023 at midnight East Africa Time.



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