Summary
Date Posted: Thursday, March 17, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Overview
What is in it for you:
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service to all internal and external guests/contracts
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed
• Handle Guest concerns and react quickly, logging and notifying the proper areas
• Actively participate in daily briefing, daily warm up and department meetings
• Ensure all colleagues are informed daily about priorities in the department
• Establish and maintain constructive, supportive and professional colleague relationship
• Working knowledge of financial reporting structures (budgets, labor, productivity, revenue, expenses)
• Responsible for the recruitment, training and ongoing performance management of all Laundry/Valet colleagues
• Assist in balancing operational, administrative and Colleague needs
• Report necessary maintenance items in a timely manner and maintain open communication with Engineering team
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Your experience and skills include:
• Adhere to Fairmont Grooming Guidelines
• Proficient in English (verbal & written) essential
• High school diploma or equivalent preferred
• Minimum 1 year experience in a supervisory capacity in a hotel
• Housekeeping or Laundry environment
• Proven training skills
• Experience with Hotel Property Management System, Micros
• Fidelio desirable
• Proactive with a meticulous eye for detail
• Strong organizational, supervisory and communication skills
• Able to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Work well in stressful, high-pressure situations
• Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision


Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree

Job application procedure
Use the link(s) below to apply on company website.
• Laundry Supervisor

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