Job Purpose

The Monitoring, Evaluation and Learning (MEL) Officer plays a critical role within Zizi Afrique Foundation to promote quality assurance, accountability and learning functions. The position supports program in planning and execution of monitoring and evaluation activities at institutional and program level, ensuring program quality in accordance with accepted standards, providing essential feedback for learning, accountability, and decision-making. S/he will be responsible for providing internal capacity building for program staff on monitoring and evaluation activities as well as review and development of necessary tools that feed into the needs of Zizi Afrique Foundation and donor reporting requirements.

Key Responsibilities / Duties / Tasks

• Lead the design, testing and implementation of all MEL system components for the program.
• Support the refining of the program logic and approaches, including contributing to intervention designs, sector strategies and MEL frameworks to adequately incorporate MEL considerations into the program.
• Working closely with the Director of Research, he/she will plan, coordinate, and supervise assessments and evaluations for the program. This will entail development of Scopes of Work, development of survey tools, trainings and management of data collectors, report write and facilitating results discussion (Or recruit and supervise evaluation consultants where necessary).
• Regularly document and share learnings from program implementation.
• Provide relevant inputs into monthly, quarterly, annual, and other program reports.
• Maintain an up-to-date database that reflects program progress against all indicators.
• Visit sites and partners to collect supplementary data, stories and conduct qualitative research.
• Facilitate regular reflection and analysis of program monitoring information that feeds into programming and learning.
• Participate in on-going MEL advisory and support for all program staff and partners.
• Advise and support the process of testing and adopting relevant technologies for improving the efficiency of the program’s MEL function.
• Work with the Director of Research and other staff to ensure that activities are implemented on plan, through regular planning and review meetings.
• Maintain an active advisory role with the program team to help guide them towards robust and relevant data collection.
• Actively participate in all implementations, providing advice and feedback for quality results at any point.

Others

• Attend, and fully participate in staff meetings and retreats as required.
• Write bimonthly and annual progress reports and use these as the basis for monthly and annual engagements with the line supervisor.
• Perform other duties as may be required from time to time.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

• Bachelor’s degree in social science, statistics, Project Management, or any other relevant field.  Additional training in Monitoring and Evaluation will be an added advantage.
• Professional Qualifications / Membership to professional bodies
• Project Management Professional (PMP)
• Previous relevant work experience required.
• At least three (3) years’ experience in monitoring and evaluation of development programs.
• Knowledge of at least one or a combination statistical computer packages and tools such as SPSS, KOBO Toolbox, ODK etc.
• Demonstrable ability to develop and implement monitoring and evaluation plans.
• Excellent written, verbal and presentation communication skills.
•  Must have prior working experience in an NGO setting.
• Proficient in MS Office Suite and highly organized and able to multitask.
• Should have demonstrable experience in using Mobile Data Collection for routine and specific monitoring work.

Job Purpose

• The Program Assistant works with and provides support to the members of the program team in the development and implementation of the program.
• The Program Assistant will provide effective support and assistance to the team to ensure smooth program implementation in line with Zizi Afrique Foundation rules and regulations.
• The Program Assistant will be the Assistant to the Director of Programs.

Key Responsibilities / Duties / Tasks

Program Management Support 

• Provide program and administrative support to the Director of Programs in the preparation of various program documents, such as work plans, budgets, reports, and proposals on program implementation arrangements.
• Under the guidance of the Director of Programs, assemble briefing materials and prepare power-point and other presentations for the program unit.
• Identify sources and gather and compile data and information for the preparation of documents, guidelines, organizational reporting, and other material as required.
• Assist the program team in reviewing and preparing documentation on the procurement of goods and services, and support contract tracking.
• Help the team in providing guidance on routine implementation of the project, tracking use of financial resources and progress against set targets.
• Report writing.
• Act as liaison between the Director of Programs and the various programs.

Administrative Support to the Program Unit and the Director of Programs

• Provide administrative support to the program team in the organization of events, meetings, and workshops, etc.
• Manage the calendar and schedule of the Director of Programs.
• Make travel arrangements for the program team and project staff, including preparation of travel requisitions.
• Create requisitions in Approval max for receipt of goods and services, including making budget check for requisitions, POs, and vouchers.
• Draft non-substantive correspondence.
• Maintain and organize up-to-date hard and electronic files for easy access and retrieval. Ensure safekeeping of confidential materials.
• Prepare presentation material/slides in Power-point for presentations for the meetings/workshops and keep all papers ready for meetings.

Supports knowledge building and knowledge sharing, focusing on achievement of the following results:

• Participation in the trainings for the operations/ projects staff on program.
• Contributions to knowledge networks and communities of practice

Academic Qualifications

• Bachelor’s degree in Education, Economics, Social Science, Statistics, or any other relevant field.
• Professional Qualifications / Membership to professional bodies
• Project Management Professional (PMP)
• Previous relevant work experience required.
• At least 4 years of leading program administrative activities in a development program setting.
• Strong administrative skills, organizational skills, and attention to detail.
• Proficient with computer technology and Microsoft Office applications
• Ability to plan and organize program activities and events.
• Knowledge of working in donor funded projects is desirable.
• Must have good writing and analytical skills.
• In addition to Microsoft Excel, the incumbent should demonstrate fluency in the use of at least one other data analysis and visualization tool.

Job Purpose

• The Administration and Information Technology Assistant will have the responsibility of effectively dealing with the day-to-day IT and related administrative operational issues.
• The Administration and IT Assistant will provide administration support to the organization.
• The Administration and IT Assistant will provide effective support and assistance to the team to ensure smooth program implementation in line with Zizi Afrique Foundation rules and regulations.

Key Responsibilities / Duties / Tasks

• Assist the program team in reviewing and preparing documentation on the procurement of goods and services, and support contract tracking and imprest retirement.
• Support relevant officers to ensure that requests and payments are made and captured correctly by keeping track of the requests and payments.
• Promptly handle assigned issues and tasks through internal systems.
• Serve as an administrator for all tasks within the Administration Unit including recording minutes and arranging schedules of events.
• Maintain office security at a high level.
• Maintain an up-to-date inventory record of control for all office equipment and keep a record of issuance to and returns by staff.
• Maintain Fixed Assets register for the office, record disposal and additions in the asset register.
• Act as the local IT Systems Officer, providing support and first line response to general IT enquiries from users.
• Effectively escalating ICT related issues to the Senior IT personnel when providing first line support to users.
• Undertaking regular preventive ICT maintenance to office equipment.
• Train new users on basic network and software skills, software updates, and new systems.
• Provide direct, over the phone or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely manner.
• undertaking regular and ad hoc approved upgrades to the system; Support and promote effective use of a wide range of IT hardware including desktops, laptops, printers, and video conferencing equipment.
• providing ICT related administrative tasks including keeping ICT hardware/software inventory up-to-date and relevant ICT documentation records.
• Maintain shared drive and act as the contact person with Internet Service Providers.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

• Bachelor’s degree in Business Information Technology, Computer Science, Business administration, or any other relevant field.
• Professional Qualifications / Membership to professional bodies
• Previous relevant work experience required.
• At least 3 years relevant experience with adequate knowledge in the development and management of databases, administration and communication systems and an awareness of new technology that may improve delivery.
• Proficiency in network and information systems administration.
• Strong administrative skills, organizational skills, and attention to detail.
• Ability to plan and organize activities and events.
• Proficiency in the use of Microsoft Office applications and ability to develop and manage systems and software applications for use as management tools.
• Must have good writing and analytical skills.
• Using a service management system, Windows operating systems, Microsoft Office packages, Audio/video technology support and Anti-virus systems.