Overall Purpose of Role: 

• Executing the Business Development strategy, by maintaining and developing new and existing key relationships with partners
• Drive sustainable financial growth through boosting sales via indirect marketing channels and forging strong relationships with partners of the company
• Meeting monthly goals and targets set by company

Responsibilities: 

• Provide professional guidance to new and existing partners
• Develop the indirect business for the company, based on targets set by Senior Management
• Source, acquire and maintain IB relationships for the company
• Making suggestions and priorities to improve IB value proposition, whilst taking responsibility where possible to implement necessary changes for improvement
• Identifying new potential partners via channels such as LinkedIn, as well as the existing client base
• Negotiating and renegotiating terms with existing IBs/Affiliates, to ensure maximum output whilst remaining competitive in the space
• Arrange meetings, directly or remotely with new or existing relationships
• Travelling to locations where necessary, such as IB events and expos
• Provide basic troubleshooting and support for any issues experienced by partners as first point of call, whilst understanding relevant escalation channels where necessary
• Coordinating with team of Business Development Managers, actively offering support where required
• Ensure Head of Partnerships is aware of any roadblocks or opportunities faced by the team. Act proactively to provide solutions
• Stay informed about the financial markets in order to spot trends, look for new opportunities and establish credibility with our Partners by understanding their requirements
• Work within CRM guideline to log and organise IB sales pipeline
• Provide weekly updated to Head of Partnerships with regards to sales pipeline and progress
• Follow business expense protocol for any out of office events such as seminars or other client meetings

Skills and Competencies:

• Excellent Interpersonal skills
• Ability to problem solve quickly
• Ability to cultivate meaningful relationships and work effectively with cross-functional teams while remaining decisive and displaying sound judgment 
• Maintain professionalism with all internal and external communication
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

Educational / Experience Requirements:

• Minimum of 5 years retail and/or institutional sales experience within financial markets
• Excellent English oral communication skills are mandatory

Personal Specification:

• Educational skills and techniques
• Team player
• Self-motivated
• Organised
• Adapting in different cultures of people with different personalities

Duties and Responsibilities:

The duties provided below are general guidelines for the job description.

The executive could be asked from time to time to do work outside of those listed below but will still be relevant to the position.

• Managing the front office desk and creating a positive image of the company.
• Responding to inquiries from callers and walk in clients.
• Planning and coordinating company meetings and events.
• Managing monthly office payments for supplies, utility payments and other key payments to ensure proper running of the office.
• Ensure all company licenses are renewed on time for proper validity.
• Monitoring of contracts and SLAs (Service Level Agreements) and advice on renewal before they expiration.
• Confirming appointments and meetings for staff.
• Delivering clerical support by handling range of routine and special requirements.
• Organizing office lunches, staff birthdays and staff recognition events.
• Sorting and distributing mail or incoming documents.
• Performing other clerical receptionist duties such as filing, photocopying, collating information, etc.
• To undertake all the trainings attached to this role.
• Requesting and comparing quotes from suppliers.
• Ensure all company licenses are renewed on time for proper validity.
• Keeping files and documents organized.

Skills and Competencies:

• Superior interpersonal and communication skills; written and verbal.
• Ability to communicate, convince and challenge.
• Pro-activity, autonomy, self-starter attitude.
• Ability to listen and excellent sense of service.
• Discipline, organization rigor.
• Results-oriented, tenacious, and constructive spirit.
• Flexibility and adaptability in a fast-moving, fast-changing environment.
• Superior organizational skills, ability to prioritize, and comfortable working independently.
• Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation.
• Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills.
• Strong attention to detail, willingness to learn on the job, and a can-do attitude.
• Proficient computer skills and ability to operate general office equipment.
• Willingness to learn on the job.

Educational / Experience Requirements:

• Minimum of Diploma in front office operations, customer service or any business-related diploma.
• 1-2 years of relevant experience in an office setting, preferably in an administrative or clerical role.