ESSENTIAL DUTIES:

1. Ensure the aging on the client’s accounts are as per the company credit policy and where not to apply the collection treatment plans as provided for in the country credit policy.
2. Ensure customers pay on time and chase any overdue invoices
3. Monitoring debtor balance to ensure a reduction in debtors
4. In liaison with the cashier monitor the receipting of the daily collection in the clients’ accounts.
5. Notify the Credit control Manager on any warnings of financial distress on any one of our client’s customers in order to advice the management in line with the Company policy
6. Provide a weekly status report on each of the accounts under portfolio during the weekly debtors review meeting
7. Ensure payments received from the customers are accompanied by remittance advice
8. Allocate all clients receipts as per the remittance advices and where no remittance is provided by the client get a commitment to allocate the receipts from the oldest invoice in the account
9. Liaise and inform the Credit Control Manager of any direct transfers to the company's bank accounts for confirmation and subsequent receipting in the clients’ accounts
10. Send regular statements to clients and ensure that the balances outstanding from the clients are accurate at all times   
11. Act as lead in addressing the customer’s disputes in liaison with the operations/ billing/ sales/ CS teams and escalating any unresolved disputes as per the guidelines in the country credit policy.
12. Reconcile to the general ledger all receivable account balances at end of each month and any variance explained and documented accordingly
13. Liaise with the operational staff to ensure that client invoices are accurate, are delivered on a timely basis with all the necessary documentations and any client query addressed as per set KPI’s and as per the country credit policy
14. Liaise with the other credit control team members and ensure there is order and support in collection department.
15. Provide a weekly status report on each of the accounts under portfolio during the weekly debtors review meeting

EDUCATION, SKILLS AND EXPERIENCE:

• Minimum Qualification: Bachelor Degree in Business related field (Accounting or Finance option)
• Relevant qualification:  (ACA, ACCA, CCP or CPA) section 3 and above 
• Minimum of 2-4 years’ experience in a busy environment
• Experience in logistics Industry(Added Advantage)
• Good knowledge with Accounting packages eg Oracle system
• Encouraging to team and staff; able to mentor and lead
• Able to analyze data and sales statistics and translate results into better solutions
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and manage time effectively
• Self-motivated and self-directed
• Must have excellent interpersonal skills and the ability to work in a team
• Ability to multi-task and get things done to completion
• Excellent planning and organizational skill
• Excellent IT skills – Outlook, Word, PowerPoint &Excel (With a typing speed of not less than 35 Words Per Minute)
• People and Organizational Management
• Must have a good understanding of financial concepts and pay keen attention to detail Results and performance driven mindset
• Ability to develop and sustain good working relationships with the clients.

DUTIES & RESPONSIBILITIES:

• Ensuring that all new fitout developments in the country achieve a “5-Star” rating under  Green Star Certification System
• Identify and ensure implementation of energy and water efficiency initiatives and renewable energy opportunities
• Ensure monthly collection and upload of the environmental data of all stores on the online data management system (SoFi), including maintaining data evidence (e.g. utility invoices)
• Implement the relevant initiatives of the MAF Circular Economy strategy including the strategy to reduce Food Waste by 50% by 2030
• Measure & record the amount of operational waste generated in addition to the amount diverted from landfills (donated to charity, sent for recycling, etc.)
• Develop and track a roadmap to phase-out single-use plastics by 2025
• Liaise with Operations, Marketing & Communications teams to organize customer-facing health & wellness activities aimed at increasing the awareness and consequently sales of health & wellness products
• Ensure adherence to different functions with various sustainability-related policies (Employment Conditions, Health & Safety, Responsible Procurement, Sustainable Fit-Out)
• Work with HC to push our “Healthy Workplaces” agenda, ensuring a healthy and happy environment for our employees in offices and stores
• Ensure that all employees receive sustainability-related training covering global sustainability issues and our company-wide sustainability strategy
• Regularly communicate sustainability updates to CORP HO Head of Sustainability including the monthly sustainability newsletter
• Maintain awareness of current legislation and market best practices relating to sustainability and environmental compliance, and compile/propose innovative ideas and solutions to be piloted and consequently rolled out

KNOWLEDGE, SKILLS, AND EXPERIENCE:

1. A post-graduate degree in sustainability or real estate-related discipline e.g., environmental sciences, architecture, engineering
2. Certified sustainability-related professional e.g., LEED AP or WELL AP certified
3. Ability to interact confidently with users to establish what the problem is and explain the solution.
4. 3 years+ experience in a sustainability-related role in a corporate organization or consultancy
5. Knowledge of the real estate industry and the built environment
6. Retail experience is a plus
7. Technical sustainability skills e.g., green buildings, carbon management, health and wellbeing
8. Strong project management skills in order to manage the program of work with internal and external partners
9. Excellent communication skills in writing and in person in order to engage staff internally
10. Exceptional organizational skills and the ability to prioritize workload