Job Purpose Statement

Managing the assigned portfolio at risk while implementing suitable debt management strategies so as to minimize impairment. A clearly defined strategy for following up and returning the accounts to full performing status must be documented on each name.

Ideal Job Specifications

• University degree Upper 2nd Class Honors or 3.0 GPA

Professional:

• Computer literate
• Relevant professional qualification in Banking, Risk Management and Law an added advantage.
• Legal knowledge is highly desirable

Desired work experience:

• At least 4 years work experience in a bank or financial services institution of which at least 2 years should have been in remedial management (Debt Collections and/or Recoveries).

Closing on: Jan 30, 2023

Job Purpose Statement

The SAP developer –will ensure the efficient design, configuration, development, support and deployment of SAP environment required for business needs, functional reporting and information management. Work with business and SAP functional users to understand the data used to generate the businesses KPIs and metrics as well as the workflows used for their delivery. Continuously review the best technologies to deliver the solution and help drive adoption through systems development on SAP, technical implementations, communication and training to super users. The SAP developer is expected to provide technical expertise for system design, testing, implementation and support, being his/her primary focus during the design and development phases of projects and on user support.

Ideal Person Specifications

Academic qualifications:

• An undergraduate degree or its equivalent in a Technology related field i.e. Telecommunications, Computer Science, Software engineering.
• Working Knowledge on cloud services

Professional training:

• Strong knowledge and working experience in UI5 related programming like JavaScript, HTML5, CSS, JQuery, and Angular JS.
• At least 3 – 5 years of recent experience as UI5 /Fiori developer / architect with deep knowledge of backend development / configuration (OData services, Annotations, ABAP, RFC/BAPI) preferably in S/4 HANA environment.
• Should be able to perform end-to-end configuration of FIORI.
• SAP Certification or Development experience in ABAP for HANA and relevant Functional areas e.g. MM, FICO, HCM, TRAVEL.
• Knowledge in SAP HANA and SAP Success factors is added advantage.
• Knowledge of using Solution Manager for change management is an added advantage.
• ITIL Intermediate and other relevant professional qualifications in ICT field would be an added advantage.

Desired work experience:

• Four years’ experience in SAP ABAP or Fiori Development in medium to large organization.

Closing on: Jan 29, 2023

Job Purpose Statement

The role of the engineer is to evaluate, implement and support the IT Infrastructure in line with Bank’s Vision, ensuring infrastructure is available for the business continuity as well as manage data centre operations according to SLAs. The role is also responsible for operational activities related to daily backup/restoration activities and SAN storage infrastructure management. The position also closely works with the Information security team to support on strategic initiatives related to planning and implementing policies and procedures to ensure backup/storage efficiency, capacity management performance, and related controls

 Ideal Job Specifications

Academic:

• Bachelor of Computer Science degree or any other IT related field

Professional:

• ITIL
• MCSE
• VMware
• Server & Storage Administration Training.
• Desired work experience:
• 5 years working experience

Closing on: Jan 29, 2023

Job Purpose Statement

The Senior Manager Network and Network Security role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank’s Core Network, Network Security and Data centre infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly network infrastructure, data communications/telecommunications systems and Data Centre. In collaboration with external vendors, system experts and consultants. The Senior Manager Core network and data centre will schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

Ideal Job Specifications

Academic:

• University degree in Information technology/Computer Science/Electrical Engineering/Telecommunications.

Professional:

• Training and certification in ICT Service Management e.g. ITIL, Cloud Certifications, Network related certification e.g. CCNA, Security related certification CCSA etc.
• Business Continuity training

Desired work experience:

• Five years’ experience in security and Network infrastructure support in medium to large organizations.
• Three years in supervisory role

Closing on: Jan 29, 2023

Job Purpose Statement

This is an ICT specialist role whose purpose is to provide effective and efficient support, development and system administration to the bank’s integration and middleware landscape including Channel Manager, ICON and their suite of products and other integration and middleware services deployed within the bank

Ideal Job Specifications

• Degree in Computer Science or relevant IT degree from a University with a reputable curriculum.
• Training and applied knowledge in Digital Channels Support, Unix and Oracle
• Training and hands on experience with Systems Integrations, Middleware, Banking EChannels and Card systems
• Three year’s practical proven experience in installing, setup, support and troubleshooting of 3 tiered application architecture, including web technology support e.g. Jboss, WebLogic and IIS.
• Proven experience in supporting banking channels (mobile, internet, ATMs etc)
• Proven experience in systems analysis, design, implementation and support.
• Proven experience in SQL Scripting
• Proven knowledge of banking operations, operations in business units and business impact analysis.
• Thorough knowledge of the Bank’s core banking system.
• Proven knowledge of banking operations, operations in business units and business impact analysis
• A good understanding of Operating systems; particularly Linux, UNIX and Microsoft Operating systems.

Closing on: Jan 29, 2023

Job Purpose Statement

The Databases Administrator role is to support the bank’s databases and database infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly NCBA group databases, database storage, database server operating systems and database backups in collaboration with external vendors, system experts and consultants.

Ideal Job Specifications

Academic:

• Bachelor’s Degree in Computer Science, Information Technology or related field.

Professional:

• ITIL, OCA, OCP, OCM, other relevant professional qualifications in IT field would be an added advantage
• Project Management certification and experience is preferred e.g. PRINCE2, PMP

Desired work experience:

• Five years’ experience in databases and storage support on medium to large organizations.
• Working experience in a bank or other financial services organization would be added advantage

Closing on: Jan 29, 2023

Job Purpose Statement

The purpose of this role is to ensure card management systems, card production systems / hardware and other related card support applications are implemented and supported adequately; in a manner that ensures that customer receives reliable service, their information is secured properly, and Service Level agreements of uptime and performance is attained and always maintained. The role also involves ensuring delivery of new initiatives and projects that cover any of the supported systems or related areas

Ideal Job Specifications

• Undergraduate degree in Computer Science /Information Technology - Minimum Upper 2nd Class honours.
• Three year's practical proven experience in installation, setup, support and troubleshooting of any CMS Application across all layers. Preference given to Tieto, XInfotech and CyberSource. Experience in supporting core banking system, will also be an added advantage.
• Proven experience in supporting banking channels
• Proven Experience in SQL Scripting
• Proven experience in systems analysis, design, implementation and support
• Working knowledge of Card Industry Security Standard – PCI-DSS
• Proven knowledge of banking operations, operations in business units and business impact analysis
• A good understanding of Operating systems; particularly Linux, UNIX and Microsoft Operating systems.

Closing on: Jan 29, 2023

Job Purpose Statement

This position is responsible for analyzing, developing and organizing business process initiatives directed at providing planned process, procedural, and best-practice improvements

Ideal Job Specifications

Academic:

• Bachelor’s degree from a recognized accredited university.

Professional:

• Lean / Six Sigma experience is an added advantage.

Desired work experience:

• Minimum 3 years of relevant professional experience in banking or financial services sector

Closing on: Jan 29, 2023

Job Purpose Statement

This role is responsible for the operations that facilitate the stable operation of the bank’s core systems around Treasury, NCBA Investment bank, NCBA insurance, custodial services, finance reconciliation, Trade finance and related system Operations. This includes developing, maintaining, supporting, and optimizing systems Operations in collaboration with external vendors, system experts and information security experts. This role will be responsible for systems support on Credit systems, Trade services systems, Treasury systems, NCBA Banc Assurance, NCBA Investment bank, Custodial services and all financial systems.

The systems include, IPEN, Credit-quest, Kollectpro, CRB, T24, SSP and ARCIB amongst others. Custody plus, Intellimatch, Broker back office, Wealth management, Calypso Front to back implementation, and other related systems (Reuters, DTS, Bloomberg, and ALM Reporting) for the entire NCBA Group. The role also includes support for projects and changes carried out on any of these appliances and provision of effective and efficient user support, production management, incident management, change management, project management, patch management and application administration

The Bank Applications Specialist will schedule and direct activities to resolve the banking software and service problems in a timely and accurate fashion as per set out SLA and is in charge of the full Life Cycle of all the applications that fall within this area

Ideal Job Specifications

• Undergraduate degree in Computer Science /Information
• Minimum 3 years working experience in a busy IT or Project Office environment within a financial institution.
• Understanding and experience in supporting Treasury Front / Back and Middle office operations.
• Good knowledge of Credit systems, Trade services systems, Treasury systems, NCBA Banc
• Assurance, NCBA Investment bank, Custodial services.
• Experience with IPEN, Intellimatch and Credit Quest is a plus
• Extensive experience in Business Analysis or Systems Analysis.
• Hands on Experience on Web Application Management on Jboss
• Good working knowledge on Treasury Applications. Experience on Calypso is preferred.
• Knowledge relating to treasury products and GL management is desirable
• Hands on experience with Project Management tools, systems design and analysis.
• Proven knowledge of banking operations, operations in business units and business impact analysis

Closing on: Jan 29, 2023

Job Purpose Statement

The IT Support Operations Analyst role is responsible for the provision of ICT support to the Core Banking Systems and other Business systems by providing technical assistance, analysis and solutions to issues reported or escalated from the service desk and the Daily COB (Close of Business) activities are performed across all Core Banking platforms as per the documented procedures. The role applies incident and problem management processes to provide resolution to incidents or appropriate workarounds for problems while seeking to proactively and continuously improve support to the bank’s internal and external customers

Ideal Job Specifications

• A Bachelor’s degree in Computer Science, Information Technology or related field.
• Minimum 3 years’ experience with 2 years in an IT service support, systems analyst or service management role within a large highly digitized organization managing mission critical systems.
• Minimum 3 years working experience in a busy IT environment as a systems analyst with hands on role in enterprise database management, application management and relational database design.
• Minimum 2 years support of the current core banking system in the bank (T24) and a certification or recognized approved training in the same.
• ITIL Foundation certificate.
• One or more IT certifications such as in Microsoft systems, UNIX or Oracle will be an added advantage.
• Good understanding of the financial services and how IT contributes to the success of the financial institutions.
• Sound knowledge of Information technology and related support architectures.

Closing on: Jan 29, 2023