KEY RESPONSIBILITIES

• Oversee product assembly, printing and packaging..
• Oversee product labelling, including per-piece and for bundles / SKU
• Plan manpower to fulfil picking lists for dispatch within agreed timelines.
• Oversee collection of goods from Kenpoly’s production facility and receive into the warehouse / store.
• General warehouse management, including space allocation, location optimisation, and housekeeping.
• Oversee the receipt of goods returned from customers, including issuing of GRNs.
• Together with production and sales, plan target stock levels for all SKU.
• Oversee manpower allocation for packing, printing, stores, and dispatch.
• Performance management, staff development, recruitment and capability building.
• Identify and implement continuous improvements, both to processes and the organisation.

SKILLS & EXPERIENCE

• A track record of high-performance in a similar role.
• Strong knowledge of warehouse management, including best practices.
• Previous experience managing a complex finished-goods warehouse function, with hundreds of SKU’s.
• People leadership experience, spanning multiple organisational layers.
• Analytical capability, including the ability to assess information, set priorities and execute on them.
• Demonstrated capacity to work independently, and execute change.
• Excellent verbal and written communication skills in English and Swahili, allowing you to coordinate across multiple departments and stakeholders.
• You are a change agent, constantly pushing for better ways of doing things.
• Experience with continuous improvement methodologies preferred, but not essential.

KEY RESPONSIBILITIES

• Drive revenue & growth by developing and executing a sales strategy which is transformative.
• Develop and own a consumer research programme, and capture actionable market insights.
• Together with the CEO, define the Kenpoly brand promise and execute a communication strategy which clearly articulates this in the mind of the customer / consumer.
• Manage ongoing customer relationships, satisfaction levels, and volume.
• Build scalable sales systems & processes.
• Overall responsibility for merchandising and field sales.
• Build a highly capable sales team, which is constantly looking for better ways to do things and courageous enough to take calculated risks.
• Act as the voice of the customer in new product development and launch planning.
• As a member of the senior management team, develop company strategy and lead cross-functional projects.

SKILLS & EXPERIENCE

• A track record of high-performance in a related role.
• Experience designing, implementing, and managing a sales growth strategy.
• Track record of generating high performance from an office and field based sales force.
• Comfortable analysing data sets and inferring meaningful information from both structured and unstructured data.
• A growth mindset – we won’t be immediate experts in everything we set out to do, but that’s ok, as long as we’re learning and making progress while managing our risk.
• You are a change agent, constantly pushing for better ways of doing things.
• FMCG, or other mass-market consumer knowledge and experience preferred.

YOUR VALUES

• We value people who are extremely ambitious and have a track record of high-performance, with the ability to develop alongside the business, and are able to continually step out of their comfort zone in order to engage in personal growth.
• Comfort with a broad mandate, where expectations are high, but which also allows a lot of freedom to deliver on outcomes.