The role: 

As the Country Operations and Partnerships Manager, you will primarily be responsible for partnerships and collaborations, innovation, driving operational efficiency, implementing brand strategies, leading the team and driving dynamic growth.  The role will also cover business expansion and strategically position Flutterwave as the dominant payment provider in Kenya 

Responsibilities include but are not limited to:

• Compliance and regulatory matters
  • Oversee and secure all necessary regulatory licenses, permits and approvals required for the designated entity
  • Foster strategic relationships with key stakeholders in the regulatory environment ensuring optimal value is derived from these relationships
• Partnerships and collaboration
  • Develop and maintain key partnerships and collaborations in Kenya in line with Flutterwave’s overall partnership development strategy
  • Actively negotiate and oversee all legal agreements and documentation and acting in the best interest of Flutterwave
  • Oversee the development of the Partnership teams with particular focus on identifying, initiating and maintaining key relationships 
  • Develop a trackable pipeline of potential partnership opportunities with deliberate focus on conversion in line with agreed timelines
• Operational Efficiency
  • Ensure all business processes and procedures run smoothly leading to optimal productivity and output across all teams
  • Lead all business planning and budgeting processes ensuring interdepartmental coordination and strategic mapping of Flutterwave’s goals and objectives
  • Oversee the recruitment and onboarding of in-country resources in line with approved manpower plans and budgets
• People Management
  • Guide, advise, mentor and coach junior staff and peers to develop and broaden their scope of skills, including providing on the job learning opportunities

Desired skills, competencies and expertise:

• Minimum of 15 years’ experience in the Financial services industry
• Expertise in payments, financial services and / or local payment method
• A proven track-record of leading companies and/or teams and meeting operational and strategic targets
• Excellent communication skills and strong leadership capability
• Exceptional people management skills; ability to foster right behavior in others through leading by example
• Entrepreneurial mindset, making presentations, writing proposals, signing contracts, developing partnerships
• Interested in shaping the future of payments, focusing on unmet needs.
• Ability to work in a multinational, multidisciplinary, and fast-growing environment.
• Ability to adapt to the changing needs of the organization
• Ability to perform under pressure.
• Autonomy, creativity, ability for do complex analysis
• Willing to work from home and travel across the assigned country
• Experience of working in an agile environment, where you have responded quickly to changing business needs
• Commitment to promoting a diverse and inclusive culture
• Fluent in English 
• Authorization to work in Kenya without sponsorship

Job Objective:

Our Integration Engineering team is responsible for providing technical leadership and guidance to our Merchants while building integrations into Flutterwave.

Key Responsibilities:

• You will work closely with merchant technical and product teams as their primary point of contact during integration
• Understand user, business and product requirements and how Flutterwave APIs, SDK and other product offerings can meet them
• Work closely with Flutterwave’s merchant, and engineering team to understand what's technically possible with Flutterwave APIs.
• Work very closely with Account Management and the Sales team to get merchants live and transacting with Flutterwave in the shortest time possible
• Ability to dive into the details and help merchants with technical issues

Requirements & Qualification:

• 5+ years of experience, with a strong technical and payments background
• 2+ years of support/development experience with fluency in at least 2 programming languages
• An empathetic, collaborative, communicative, and consultative work style
• Effective time management skills to work with multiple external merchant concurrently.
• Strong verbal and written and technical communication abilities
• Intellectual curiosity, and critical thinking skills
• Ability to think on your feet and dive into helping our merchants with their technical issues
• Be comfortable talking about technical concepts and explaining how they work, both from a product and technical standpoint
• Able to dive into the details to thrive in a cross-functional, collaborative environment
• Ability to translate requirements into detailed design and solution documents.
• Ability to quickly assess and troubleshoot most integration issues