Jobs at Flexi Personnel
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Jobs at Flexi Personnel
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services.
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services.
Mandarin Language Speaking Call Center Agents
Deadline of this Job: 17 August 2022
Duties and Responsibilities
- Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Investigate and resolve issues that are reported on client platform such as requests for account support.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns and escalate issues outside the company policy to the global team.
Qualifications and Experience
- Between 21-35 years.
- Must be living in Kenya legally.
- Must speak fluent English and Mandarin languages.
- College education mandatory.
- Must be currently unemployed or working as a casual.
- Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- High affinity and cultural awareness of political/social situation regarding the relevant market/region.
- Must have KRA pin, bank account, NSSF & NHIF documents.
Lingala Language Speaking Call Center Agents
Deadline of this Job: 17 August 2022
Duties and Responsibilities
- Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Investigate and resolve issues that are reported on client platform such as requests for account support.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns and escalate issues outside the company policy to the global team.
Qualifications and Experience
- Between 21-35 years.
- Must be living in Kenya legally.
- Must speak fluent English and Lingala languages.
- College education mandatory.
- Must be currently unemployed or working as a casual.
- Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- High affinity and cultural awareness of political/social situation regarding the relevant market/region.
- Must have KRA pin, bank account, NSSF & NHIF documents.
Job Info
Job Category:
Several Jobs in one Advert jobs in Kenya
Job Type:
Full-time
Deadline of this Job: 17 August 2022
Duty Station: several locations
Posted:
06-08-2022
No of Jobs:
2
Start Publishing:
06-08-2022
Stop Publishing (Put date of 2030):
06-08-2066
Apply Now
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