Responsibilities

• Provide clerical and administrative support in the Human Resource department.
• Assist with day-to-day operations of the HR functions and duties.
• Compile and update employee records (hard and soft copies).
• Process documentation and prepare reports relating to personnel activities: staffing, recruitment, training, grievances, performance evaluations, etc.
• Coordinate HR projects (meetings, training, legal, surveys, etc.) and take minutes.
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonuses, leaves, etc.)
• Communicate with public services when necessary.
• Properly handle complaints and grievance procedures.
• Coordinate communication with candidates and schedule interviews.
• Assist our recruiters to source candidates and coordinating the recruiting process up to the induction.
• Participate in employee disciplinary procedure by; writing show cause letters, scheduling disciplinary hearing meetings, minutes taking, and drafting the necessary disciplinary letters as per the disciplinary process
• Issues performance feedback letters, action plans, and any other reports from the performance appraisals as per the stipulated templates with the guidance of the HRM
• Help formulate and amend HR policies as required for the success of the department and the company.
• Managing travel through booking flights and accommodation, managing company fuel and tracking travel expenses
• Tracking of employee leave and attendance
• Manage the company brand and developing initiatives that support its brand amplification
• Managing employee wellbeing and coming up with the initiatives that lead to its betterment

Requirements

• Bachelor’s degree in Human Resource Management or Business degree with a focus on Human Resource Management.
• At least 4 years’ experience in a busy working environment such as in Fast Moving Consumer Goods
• Must be well conversant with the labour laws, ethical HR practices and government regulations that concern workplaces and employment matters
• Must be a Member of IHRM.
• Proficiency in Microsoft Excel, Microsoft Word, Outlook, and PowerPoint.
• Good oral and written communication skills.
• Flexibility – be open to change and new information.
• Proactive- Comes up with new initiatives that leads to betterment of the business

Roles and Responsibilities

• Establishes the process for change management and ensures that each change follows the complete procedure to ensure minimum disruption to IT services. (The change management practice should be formalized through a management-approved policy.)
• Evaluates all requests for change (RFCs) to determine the impact on business processes and IT services, and to assess whether the change will adversely affect the operational environment and introduce unacceptable risk. 
• Chairs the Change Advisory Board (CAB) and ensures the CAB has the information needed to evaluate changes. This includes:
  • Tabling all RFCs for CAB meetings.
  • Issuing meeting agendas and circulating them to all RFCs to CAB members in advance of meetings to allow prior consideration.
  • Deciding which CAB members will come to which meetings and who gets specific RFCs depends on the nature of the RFC.
  • Convening urgent ECAB meetings as required.
• Authorizes acceptable changes, either alone or after a CAB meeting has taken place.
• Ensures that changes are logged, prioritized, categorized, assessed, authorized, planned, and scheduled, and are introduced in a controlled and coordinated manner.
• Liaises with all necessary parties to coordinate change building, testing, and implementation, in accordance with schedules.
• Carefully manages emergency changes to minimize further incidents and make sure the change is controlled and takes place securely. 
• Verifies that emergency changes are appropriately assessed and authorized after the change.
• Maintains a tracking and reporting system to document rejected changes, communicates the status of approved and in-process changes and completes changes. (Remedy) 
• Ensures that approved changes are implemented as planned and ensures that they have met their objectives. Reviews any changes that have been backed out of and have failed.
• Whenever changes are implemented, update the solution and user documentation and the procedures affected by the change accordingly. (Align with Configuration management)
• Analyzes change records to determine any trends.
• Closes RFCs.
• Produces regular management reports.
• Works with Configuration Management to ensure that configuration item (CI) changes are entered in the change management database (CMDB).

Qualifications.

• University degree in the field of computer science and/or systems administration.
• ITIL v4 experience, with practitioner certification in change management preferable. 
• Knowledge of deployment and implementation methodologies (Agile, EDM, infrastructure, etc.) of related technical change management experience.
• Use of change management tools.
• Experience in project management and knowledge of approaches, tools, and phases of the project lifecycle. 
• Solid understanding of the software development lifecycle.
• Understanding of configuration management principles.  
• Familiar with controls and audit compliance.

Roles and Responsibilities.

• Full P&L responsibility on the Farm Star business, and all products marketed under the Farm Star brand.
• Offer strategic oversight and execution to grow the reseller/Agro vet sales channel for Ever grow Organic fertilizer. Scale up the sales of the leading organic fertilizer brand in Kenya by 5x in the next 18 months.
• Lead strategy generation and execution to scale up direct sales of Evergrow Organic fertilizer and Evergrow Gold Ecocert certified organic fertilizer to middle, large, corporate farms and distribution partners in East Africa.
• Lead the commercial growth of the Insect protein brand, Kuzapro. 
• Achieve >5x growth in sales to feed millers, agro vets, and farmers in the next 18 months.
• Secure commercial partnerships and distribution partners to enable the exponential growth of our products.
• Operationalize and commercialize new product variants to increase margin and expand the market.
• Liaise with the R&D and Innovation teams to operationalize and commercialize product variants.
• Provide oversight to the team to build data systems that lead to data/evidence-based performance management and decision-making.
• Support the marketing teams to implement cost-effective interventions to significantly improve brand recognition across Kenya.
• Lead the sales enablement team to build and implement standardization across the sales and marketing teams to achieve repeatable and scalable performance and results.

Qualifications.

• Degree or higher-level education in an Agricultural related course
• Must have previous experience in significantly scaling up Agri-input sales.
• Minimum of 10 years’ experience in consultative B2B selling.
• Minimum of 10 years’ experience in building and managing sales teams, preferably in direct sales with a clear track record of high performance.
• Experience in managing managers.
• Aptitude for numbers and data-driven decision-making.
• Knowledge of agricultural inputs market for small and medium-scale farmers preferred or ability to learn technical knowledge quickly.
• Coachable – a desire to learn, constantly improve, and act on feedback.
• A valid driving License.

Roles and Responsibilities

• Ensure that the operating system and data can be restored successfully at the same site and also at other sites, if applicable. 
• Recovery testing includes the build and configuration of a component.
• Ensuring Threshold Monitoring Alerts are in place and issued if agreed thresholds are exceeded. E.g., disk utilization, CPU, memory, etc.
• For an application owner, OAT tester to confirms the possibility of performing changes to the application, with minimized risk.
• Provides proper operational manuals, adequate logging, alerts, and recovery procedures for the application for the operations team.

Skills & Qualifications.

• Min 5 years of experience in a similar role.
• Linux administration experience.
• Scripting and automation knowledge (Shell Scripting).
• Database concepts knowledge (Oracle- Mongo DB – SQL Server – MySQL).
• Good knowledge of virtualization concepts (VMware experience).
• Cloud platform Knowledge (AWS).
• Oracle database concepts knowledge.
• Experience with standard Testing tools such as HP ALM.
• Good knowledge of Networking Theory and Network Design.
• ITIL Foundation and Service Management background.
• Strong analytical thinking, conversational English, and business writing skills.

Key Responsibilities.

• Take on an existing book of business and clients and ensure that their accounts are grown and maximised to their full potential through great service, cross selling and upselling.
• Research and develop new client pipelines, including initial outreach via phone, email or in person meeting.
• Foster strong relationships with clients from the first meeting, understand and notarise their needs, desires and requirements and ensure our service match their expectations.
• Learn the products and offerings we provide to our customers and provide in-depth, subject matter expertise to clients about our services and solutions.
• Input new customer information onto the company ERP and maintain that information accurately, ensuring updates are input.
• Develop sales contracts in line with the customers’ requirements and budget and close deals.
• Maintain customer follow up post-sale and manage their account and service levels accordingly.
• Collaborate with various other departments to ensure customer satisfaction and that service level agreements are being maintained. 
• Work in line with company KPI’s and targets.

Qualifications and Requirements 

• Educational background in either business, marketing or related field.
• Minimum of 5 years’ previous experience in a business-to-business sales role.
• Well-rounded computer skills, with experience of working on an ERP/CRM system to upload and maintain customer information.
• Demonstrated ability to build pipelines, prospect and research industry clientele and build a database of clients.
• Confident to demonstrate and explain products and services offered by the company either remotely or in person.
• Strong communication skills, both written and verbal with a strong command on English.
• Demonstrated objection handling abilities, able to prepare and close deals for clients.
• Proven ability to meet and exceed targets, KPIs and goals.
• Strong knowledge of the IT and networks sales market.