About the Opportunity
This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities.  As a member of the Business Growth Services team, this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities. 

Inkomoko seeks highly talented and experienced Business Development Advisors to coordinate and work directly with our entrepreneur clients in Kakuma. The position holder will be based in Kakuma or Kalobeyei and will report to the Business Development Manager.

Specifically, the positions responsibilities include:

Responsibilities

Business Development Support & Client Relationship Management (60% of time)

• Recruit idea-stage and existing micro and small businesses for the Inkomoko program
• Intake process of program entrepreneurs and conducting monthly site visits to assess business need and opportunities
• Provide informed, strategic, and realistic advice to help clients meet their objectives for business growth.
• Ongoing site visits to provide real-time coaching to the BA and clients on existing business challenges and opportunities 
• Connect clients to other Inkomoko services, including access to finance, advocacy and market linkages.
• Keep up-to-date the clients’ business information in an accurate manner using the applicable project management tools.
• Provide the training using Inkomoko training materials in Kiswahili, English & any additional language as required within the area of operation
• Coordinate with the training team/BAs in organizing training logistics, field activities such as focus group activities, refresher training and training supplies ensuring all are within budget.
• Assist investment colleagues with investment applications, due diligence, and any other investment processes.

Location activities coordination and administration (30% time)

• Develop a good relationship with all partners and local authorities in and near their work location
• Represent Inkomoko in all relevant location events and other partner stakeholder activities as guided
• Assist other Inkomoko staff with all location mobilizations & sensitizations
• Assist the MEL Department with surveys and data collection 
• Support and coordinate with the MEL, training and admin teams on location activities
• Assist the Inkomoko Investment team to follow up with clients’ loan repayments

Communication & reporting (10%)

• Provide weekly and monthly program reports on time to the supervisors
• Communicate program details to host & refugee clients, as requested by Inkomoko
• Communicate to Inkomoko leadership about any gaps/challenge faced by clients during program implementation
• Represent Inkomoko as an ambassador, outreach to existing structures in the communities
• Perform any other duties as assigned

Minimum Qualifications

We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, resilience, a sense of humor, and imagination.

The ideal candidate will fulfill the following requirements:

• Bachelor’s Degree in Business Administration/Management or related field
• 3+ years of work experience in business development services or related field
• Experience in relationship management skills, business planning, and coaching 
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communications skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Show personal drive, initiative and learning agility 
• Must speak fluent English & Swahili; knowledge of other languages i.e. Arabic, Dinka, Nuer, Somali  is an added advantage
• Must be able to legally work in Kenya.

About the Opportunity

This is a new position for Inkomoko and involves leading all the research initiatives of the organization and production of rigorous research insights for public presentation and internal decisions. The ideal candidate will have a proven track record in management of multivariable research and collaborations, including with universities, etc.

Specifically, the positions responsibilities include: 

Responsibilities

• Define the research strategy and roadmap in alignment with Inkomoko core learning objectives and strategic priorities

• Lead, design and execute qualitative and quantitative studies that address key business questions and determine impact at a systemic level
• Manage and coordinate external research to ensure that research is validated by external partners, and connected to larger research trends and studies
• Write/publish/present research papers at top-line industry conferences and publications to influence collective knowledge and with Inkomoko as a thought leader
• Proactive communications and engagement with cross-functional internal teams so insight is integrated into decision-making at all levels of the organization
• Analyze internal and external data and communication of insights in a clear and concise manner, influencing decisions that impact the direction of the organization
• Developing and implementing processes and systems to improve efficiency and quality of research deliverables as well as opportunities for process improvement. Lead initiatives to drive change

Minimum Qualifications

• 10+ years of relevant experience, including managing multi-country research in East Africa
• Master degree in a related field 
• A deeply curious, logical, and methodical researcher, with great communication skills and commitment to our core issues of financial inclusion
• Proven track record of creating, publishing and presenting rigorous research
• Experience with technology to enhance research/manage data in a low-tech environment
• Impeccable integrity and commitment to letting data speak, but also bringing excellent communication skills to share insights with key stakeholders 
• Proactive and ability to work independently 
• Available to travel frequently across East Africa