JOB DESCRIPTION

• Client Service Executive: Paper work - Drawing up contracts and SOWs for projects won in the region. 
• Running SFDC/CRM Platform; Answers to client queries and collaborates with production to get data from distributors in time; Provides training in databases (IMS dataview tool) and assist with pricing products. Assists finance with DSO follow ups for the Region, and also payments of Freelancers once projects are completed; handles Admin roles as and when required.
• Supplier Data Relations -  to meet the expanding business requirements of New partnerships with Distributors for East Africa region being Uganda, Ethiopia, Sudan and Tanzania, Follow through the ongoing process of onboarding Uganda, Sudan and Ethiopia Distributors which will enrich our Data sets and attract more revenue for Information Business    

Job Overview
Secure and retain business through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors.

Essential Functions

• Actively prospect and leverage potential new business opportunities within specified potential new and/or existing Customers/Accounts.
• Actively network in the industry to establish relationships and to identify potential opportunities.
• Work with Sales Management to identify and prioritize list of target Account opportunities for each 'prospecting cycle' (e.g. quarterly/semi-annually).
• Work with Sales Management to establish and execute a comprehensive sales plan for each target account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans.
• Under the leadership of Sales Management, continuously monitor status of leads and opportunities to ensure a pipeline of opportunities is maintained.
• Lead the sales process; prepare and lead the sales presentation.
• Coordinate with contracts/proposals to develop proposal. Handle follow-up related to the sale and drive completion of contractual documents.
• Maintain visibility within customer organization. Monitor customer satisfaction by communicating regularly with customer.
• Plan and coordinate all customer sales activities.
• Analyze potential opportunities and develop sales plans for each target account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans.
• Report all sales related activities in CRM system.
• Prepare sales activity report for Sales Management as required.
• Serve as a liaison between the customer and technical and operational groups at IQVIA, Inc.

Qualifications

• Bachelor's Degree in business, science or related discipline.
• 7 years related experience in commercial/ Sales role.
• Equivalent combination of education, training and experience.
• Solid understanding of the principles of drug discovery and development
• Strong computer skills (MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet)
• Excellent understanding of business and Industry Trends and ability to interpret the trends relevant to the business
• Excellent analytical skills in assessing and interpreting customer business data
• Excellent communication skills (written and verbal)
• Excellent analytical and research skills
• Must be self-directed and capable of prioritizing opportunities and performing multiple tasks
• Exceptional attention to detail
• Ability to maintain demanding timelines
• Ability to work independently and manage time efficiently
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.