Summary
Date Posted: Thursday, May 02 2024, Base Salary: Not Disclosed

JOB DETAILS:
REF: EAI/REC/HRO/0424-007
Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration,
Experience: 1 – 3years

Responsibilities and duties;
• Front office customer service
• Ensures and provides quality service to both internal and external customers.
• Follow-up with potential clients and partners, inquiries, walk-ins etc.
• Telemarketing
• Publicize the Institute’s activities and events to students and staff.
• Conduct customer surveys and report on the customer satisfaction feedback.
• Engage in Digital Marketing, Social media Marketing, Public relations.
• Researching and analyzing market trends and competitors.
• Updating databases (client details, partner details etc.)
• Prepares customer service summary reports.
• Any other duty as will be assigned from to you by your immediate supervisor/ Management.

Work Hours: 8

Experience in Months: 36

Level of Education: Postgraduate Degree

Job application procedure
• Qualified candidates should submit an application letter clearly stating the position applied for and a detailed CV with three references (Referees’ contacts should have updated email addresses and phone numbers) and valid practicing licenses, where applicable. This should be sent to careers@eac.ac.ke  to be received on or before Friday 3rd May 2024 (Latest 5.00 pm East African Time), addressed to;
• Human Resource Officer,
Equip Africa Institute,
P.O Box 342 – 01000,
Thika.

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