Intake Care Representative job at Cigna
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886 Days Ago
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Vacancy title: Intake Care Representative

[ Type: FULL TIME , Industry: Health Science , Category: Management ]

Jobs at: Cigna


Deadline of this Job:
14 July 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Monday, June 20, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
YOUR JOB
• You are a member of the Integrated Health Team, servicing the International Organisations.
• More specifically you’ll take part in the CARE team, a team of non-clinically trained staff, and close work together with the CARE teams worldwide (Antwerp – Madrid – Kuala Lumpur – Singapore - Greenock – Nairobi)
• You are responsible for the timely sending of all Guarantees of Payments together with your colleagues.
• The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount.
• To be able to provide this confirmation, the following steps are necessary:
• You analyse requests for medical treatments and hospitalizations.
• You verify the patient’s extent of cover, our relationship with the provider, the need for medical review and the costs.
• You monitor the file from an administrative perspective and work in close cooperation with the Care Coordinators and Case Managers.
• You have frequent contacts with medical providers and individual insured, mainly by phone, to obtain all necessary information.
• You are the focal point of contact for hospitals regarding all their questions related to the Guarantee of Payment.
• All our clients and medical providers are internationally located. Therefore you manage the English language well, both spoken and written.

YOUR PROFILE
• You are fluent in English, both spoken and in writing.
• Knowledge of other languages (French, Spanish, German) are desirable.
• You have an analytical mind.
• You work in an accurate and independent way.
• You can work against deadlines.
• You are stress resistant.
• You are a team player.
• Work experience in a medical environment is a plus, though not required.

Job Experience: No Requirements

Work Hours: 8


Level of Education:
Associate Degree

Job application procedure
Click here to apply

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: 14 July 2022
Duty Station: Nairobi
Posted: 20-06-2022
No of Jobs: 1
Start Publishing: 20-06-2022
Stop Publishing (Put date of 2030): 20-06-2066
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