Summary
Date Posted: Saturday, September 04, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job title: In Country Representative

Key Purpose of the Role
The primary purpose of this role is to represent Murdoch University's international student recruitment interests in Africa. The In-Country Representative will develop and maintain links with stakeholders and partners to increase student enrolments. The In-Country Representative will develop and manage academic and other partnerships, including articulations, joint degrees, and student mobility. This position requires a degree of independence and initiative.

Principal Accountabilities and Duties
• Devise and operationalise the relevant country plans alongside the RM.
• Assist the RM to implement the country marketing plans and to achieve the recruitment targets.
• Deliver market insight and accurate sales forecasts through regular and detailed reports to the RM.
• In cooperation with the RM, build and maintain sound relationships with the agent network and assist RM to ensure these agents are properly trained and resourced.
• In cooperation with the RM, assist the University to build and maintain beneficial relationships with other in- country stakeholders, including Australian and local government agencies, local education institutions, scholarship bodies and others.
• Arrange and participate in all student recruitment activities including, but not limited to, training, events, student conversion, information sessions and managing enquiries/agent requests.
• Assist with follow-up and liaison between Murdoch International, students and event hosts.
• In cooperation with RM, assist with the production of relevant social media initiatives, electronic marketing and print publications where required.
• Assist RM in the identification and processing of institutional credit transfer articulations.
• Handle student enquiries and manage leads.
• Ensure complete and accurate reporting of all activities.
• Coordinate student contact to confirm outcome of visa interview.
• Execute pre-departure process with channel partners and students.

Knowledge, Skills and Experience
• Understanding of the student recruitment industry within the African education market and a sound understanding of the ESOS Act 2000.
• Strong planning and organisational skills and the ability to manage competing requirements simultaneously.
• Strong interpersonal and cross-cultural skills with the ability to establish trust and respect at all levels internally and externally.
• Well-developed written and verbal communication skills for reporting and analysis.
• Strong customer focus.
• Sound administrative and organizational skills.
Essential
• An undergraduate university qualification
• Proven track record of strong sales performance
• High level numeric literacy and critical thinking
• High level interpersonal, communication and negotiation skills including Business level written and oral capability in English
• Proven ability as a team player
• Ability to demonstrate innovative thinking
• An eye for developing new recruitment initiatives
• Ability to take responsibility for decisions and outcomes
• Flexible attitude to work including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally
• Ability to meet targets within defined timelines among changing priorities
• Willing to travel as required
Desirable
• Established network within the education industry
• Sound knowledge of the international education industry
• Marketing and promotions experience
• Proven ability to monitor and evaluate the success of activities and report appropriately
• Proven ability to work successfully with education agents
• Experience of working effectively within a matrix structure to ensure competing demands are met

Key Performance Indicators
• Performance against target for intakes
• Conversion rates
• Team engagement / satisfaction / performance
• Contribute to positive team culture
• Agent satisfaction

What we can offer you:
• Career progression and professional development pathways
• A strong, positive and values driven workplace culture
• Collegial and collaborative environment with a commitment to education
• Access to, and support from, a comprehensive and experienced sales and marketing workforce
• Mobility within the business and global locations
• Health & Wellbeing initiatives for you and your family

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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