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Vacancy title:
IT Helpdesk Specialist
Jobs at:
Mogo FinanceDeadline of this Job:
09th August 2019
Within Kenya , Nairobi , East Africa
Summary
Date Posted: Wednesday, July 24, 2019 , Base Salary: Not Disclosed
JOB DETAILS:
Paste Job Background .
Job Responsibilities:
• Provide first level support for hardware and software issues, and end-user IT assistance where required;
• Provide follow-up on the incoming tickets (mostly using email);
• Control the execution of requests, provide regular updates and ensure timely resolution;
• Monitor help desk calls, respond appropriately to user requests and other problems identified;
• Perform and maintain the inventory of technical resources (hardware, software licenses, IT user data and access rights);
• Other similar tasks.
Job Skills: Not Specified
Job Qualifications:
• Computer software and hardware basic knowledge;
• Good communication skills
• Interest in solving standard and non-standard problems;
• Ability to learn quickly;
• Strong sense of responsibility
• IT background or education;
• Experience with IT or similar Helpdesk and Support services;
• Good spoken/written English;
• Linux knowledge.
• Office 365 experience
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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Job application procedure
Follow the link below to apply tomas.sudnius@mogofinance.com
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