Summary
Date Posted: Thursday, April 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
IT Assistant

About the role
Burn is looking for an IT assistant who will be responsible for carrying out specific tasks – as defined by the IT Manager

Duties and responsibilities
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
• Support development and implementation of new computer projects and new hardware installations.
• Diagnosing and fixing problems or potential problems within the network and its hardware, software, and computer systems.
• Assist in maintaining IT inventory for all IT assets within the organization, conducting regular preventive maintenance on all IT assets, and logging the same.
• Preparing regular reports on IT support issues, maintenance logs, and any other relevant report that may be asked by the supervisor.
• Recommend, schedule, and perform PC, hardware, and peripheral equipment improvements, upgrades, maintenance, and repairs.
• Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
• Monitoring network, firewall, and computer systems to ensure 99.9% uptime, security & improved performance.
• Provide user support in setting up & conducting end-user training for all relevant IT platforms.
• Any other duties as assigned by the supervisor.

Skills and Experience
• Bachelor’s Degree in Computer Science, Information Technology, or IT-related field.
• A minimum of 2 years in a fast-paced IT support environment.
• Hands-on experience with Windows Servers, and Linux.
• Ability to maintain open communication & positive working relationship with staff
• Willingness to learn on the job, prioritize tasks, and efficiently manage time.
• Working technical knowledge of current network protocols, operating systems, and standards
• Hands-on preventive maintenance on IT hardware and troubleshooting experience
• Excellent technical knowledge of network, PC hardware & software, including Microsoft’s cloud platform.
• Hands-on experience with network cabinet installation, cable patching & management, configuring of switches and routers
• Working knowledge of DBMS systems such as Microsoft SQL, and MYSQL.
• Working knowledge of cloud computing. AWS or Microsoft Azure
• Programming experience. Preferred language Python.
• Certification in CCNA, Office 365, will be an added advantage.
• Availability to work occasional after-hours and weekends for IT-related projects.

Work Hours: 8

Experience in Months: 24 12:00:00 AM Bachelor Degree

Job application procedure
Use the link(s) below to apply on company website.
• IT Assistant 

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