Summary
Date Posted: Friday, February 18, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Duties and responsibilities
• Proactive and reactive monitoring of technology systems , backhaul, servers, Data Center, network infrastructure and computer systems not limited to application and databases;
• Providing information on components and services availability, capacity, and performance metrics;
• Participate in service continuity management by routine activities, such as backing up and restoration of systems and disaster recovery activities, such as executing system failover scripts;
• Participate in management of deployments by support planning and execution of changes in production environments especially deployment of new and changed features as well as patch management;
• Participate in Incident management and problem management by providing the first line troubleshooting of incidents arising from monitoring, record incidents and correlate them with the events and apply appropriate workarounds;
• Communicate and coordinate resolution with other support levels including third party partners and vendors;
• Understand information security management and best practices;
• Articulates systems and methodologies as well as reply to security-related events and support in remediation effort.

Person Specification
• For appointment to this grade, an officer must have:
• Minimum of two (2) years’ experience will be an added advantage;
• Bachelor’s Degree in Computer Engineering, Cybersecurity, Computer Science, or any other equivalent qualifications from a recognized institution;
• Relevant Professional qualifications such as ITIL, Desktop Support Specialist, CompTIA-A+, SolarWinds, CIA- Storage, HCIA- Cloud, CISCO, CCNA, CCSA;
• Excellent hands-on experience and knowledge implementing, configuring, integrating, and supporting the network security with ITIL, Cacti, SolarWinds, Checkpoint or any other NMS, ITSM tools, DR tools, Load balancers, security solutions
• Proactive and reactive monitoring of technology systems , backhaul, servers, Data Center, network infrastructure and computer systems not limited to application and databases;
• Providing information on components and services availability, capacity, and performance metrics;
• Participate in service continuity management by routine activities, such as backing up and restoration of systems and disaster recovery activities, such as executing system failover scripts;
• Participate in management of deployments by support planning and execution of changes in production environments especially deployment of new and changed features as well as patch management;
• Participate in Incident management and problem management by providing the first line troubleshooting of incidents arising from monitoring, record incidents and correlate them with the events and apply appropriate workarounds;
• Communicate and coordinate resolution with other support levels including third party partners and vendors;
• Understand information security management and best practices;
• Articulates systems and methodologies as well as reply to security-related events and support in remediation effort. "> Person Specification
• For appointment to this grade, an officer must have:
• Minimum of two (2) years’ experience will be an added advantage;
• Bachelor’s Degree in Computer Engineering, Cybersecurity, Computer Science, or any other equivalent qualifications from a recognized institution;
• Relevant Professional qualifications such as ITIL, Desktop Support Specialist, CompTIA-A+, SolarWinds, CIA- Storage, HCIA- Cloud, CISCO, CCNA, CCSA;
• Excellent hands-on experience and knowledge implementing, configuring, integrating, and supporting the network security with ITIL, Cacti, SolarWinds, Checkpoint or any other NMS, ITSM tools, DR tools, Load balancers, security solutions ">

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link https://konza.go.ke/2022/02/14/career-opportunities-february-2022/ 

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