Summary
Date Posted: Wednesday, August 31, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
ICT Associate

Responsibilities
• Collect and interpret data, analyze results using statistical techniques and provide ongoing reports (Zoho CRM, social media, zoom (Webinar and meetings)
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems (Zoho, campaign, social media, zoom (Webinar and meetings)
• Identify, analyze, and interpret trends or patterns in complex data sets using Tableau, SPSS, google analytics and Zoho analytics
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with ICT executives and management to prioritize business and information need
• Will support the other ICT team members on a need basis with general company ICT
• support (both hardware and software)
• Actively take part in system implementation and train staff on the implementation of
• new ICT systems and/or procedures.
• Assist the ICT Associate (Service delivery) in their day-to-day work.
• CRM contact database clean-up and successful implementation by all team member

Expected Results:
Data analysis and development
• Analyse and translate business requirements and develop Zoho CRM and Dynamics 365 Views and Business Warehouse (BW) data models.
• Coordinate the analysis of the requirements and development of visualizations and reporting solutions.
• Design and develop reports and visualization products using tools like Zoho Analytics Cloud and Microsoft PowerBi.
• Coordinate the implementation of the Extract, Transformation and Load (ETL) process to bring data from various data sources into data repositories and warehouses.
BI, Data support and maintenance
• Ensure the performance of data sanity checks and unit testing of reports; coordinate the participation in end-user testing for bug fixing and issues resolution.
• Coordinate assessment and ensure fixes are applied by troubleshooting and
• resolving reporting and BI incidents and problems.
• Monitor and apply performance improvements to ETL processes. o Analyse and investigate BI issues and apply fixes as / when needed
• Analysis and documentation
• Manage the documentation and activities performed.
• Draft and publish PowerBi data analytics processes for staff internally.
Education:
• Bachelor’s Degree in Computer Science, Information Systems, or related field
• ITIL Foundation or MCSE, PowerBi Certification

Experience: Required:
• A minimum of two (2) years of progressively responsible professional experience in the field of ICT, Electronics, Information Systems, or other related fields is required.
• A minimum of three (3) years of experience with PowerBi or Zoho Analytics.
• Minimum 2 year of experience with data integration, cleansing, ETL related areas.
• Minimum 2 year of experience with Microsoft SQL or any other database tool

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

If you meet the above requirements, please email your CV & motivation letter as a single file by 1st September 2022 under the subject “ICT Associate – Data Analytics” to: talent@ahb.co.ke 


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