Vacancy title: ICT Assistant
[ Type: FULL TIME , Industry: Manufacturing , Category: Computer & IT ]Jobs at: Mabati Rolling Mills Limited (MRM)
Deadline of this Job:
44779
Summary
Date Posted: Tuesday, May 24, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Introduction
To provide desktop maintenance support to all end users within the organization.
Specification
• Perform on-site analysis, diagnosis, and resolution of desktop and other communication equipment problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as neede
• Collaborate with system administrators to ensure efficient operation of the company’s desktop computing environment.
• Prepare tests and applications for monitoring desktop performance and provide performance statistics and reports.
• Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
• Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
• Ensure the security of desktops, laptops, communication lines, and equipment; by carrying routine audits, analysis of logs, backups and identification of potential issues with IT infrastructure -1
Requirements
Qualifications required:
• Minimum academic qualification: Bachelor’s Degree in Information Technology or any other related course from a recognized institution
• Professional Certification is an added advantage
Experience required:
• General work experience (years): Three (3) Years of relevant working Experience
• Specific to the position (level/discipline/years): 1 year
• Industry: Manufacturing
Key competencies and skills:
• Excellent Communication and interpersonal skills.
• Expert ICT skills
• Problem solving, with strong analytical skills
• Customer service skills
• Innovativeness and Creativeness
• A team player
• Project Management, Planning & organizing Skills
Work Hours: 8
Experience in Months: 36
Level of Education: Bachelor Degree
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