Summary
Date Posted: Thursday, July 22, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job title: Hotel General Manager
Company: Amani Luxury Apartments
Contract: Permanent

SUMMARY:
• Oversees all aspects of Property Management in accordance with Company mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training, and discipline of all hotel staff.
QUALIFICATIONS:
• To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Performs the role of “Standard Bearer”, ensuring that each criteria in Amani Luxury Apartments then- current “Amani Luxury Apartments Basics” are communicated, understood, achieved, and maintained by hotel staff.
• Performs each criteria as contained in Amani Luxury Apartments then-current “General Manager’s Standard of Performance” in a satisfactory manner.
• Creates an operating environment that assures consistent guest satisfaction.
• Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action.
• Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.
• Develops accurate and aggressive long and short-range financial objectives consistent with the Company's mission statement.
• Prepares financial reports for management that clearly explain operational effectiveness, trends and variances.

SUPERVISORY RESPONSIBILITIES:
• Typically, directly supervises 2 to 10 employees at the hotel, including all department heads. Indirectly supervises all hotel personnel. Carries out supervisory responsibilities in accordance with the Company’s policies, training programs, and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE:
Absent extraordinary prior on-the-job experience, the General Manager position requires a High School diploma or general education degree (GED) and preferably either a two year business degree or a four year business or liberal arts degree (or equivalent combination of education and experience).
• Requires an occupationally-significant combination of vocational education, apprentice training, on-the- job training, and essential experience in less responsible hotel skill level and management positions.
• A Certified Hospitality Administrator designation is preferred.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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Job application procedure
Kindly send up to date cv with references to inbox or email info@amaniluxuryapartments.com with contact details.

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