Vacancy title:
Head of Global Operations
Jobs at:
Digital Divide Data
Deadline of this Job:
28th December 2018
Duty Station:
Kenya
Summary
Date Posted: 10th December 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time
DDD is a social enterprise that delivers digital content, data and research services to clients worldwide. Customers receive high-quality[citation needed] competitively[citation needed] priced digital content services. At the same time, DDD’s innovative social model enables talented youth from low-income families to access professional opportunities and earn lasting higher income. This model, established by DDD in 2001, is now called "impact sourcing”[1] and has been implemented by dozens of firms around the world. Featured in Thomas L. Friedman's The World is Flat as an example of socially responsible outsourcing, DDD's clients include Reader's Digest, Harvard Business School, New York Daily News, Ancestry.com, and Stanford University.
JOB DETAILS:
As the recognized founder of the global “impact sourcing” industry, DDD transforms lives through running a socially responsible BPO firm. Our mission is to run sustainable training and employment programs which provide a path to lifelong opportunity. We have an engaged, motivated workforce of over 1,500 people that allows our clients to be more efficient and globally competitive. From a small data entry operation in Cambodia founded in 2001, the company now offers a wide range of digital content and technology services. DDD is the largest technology-related employer in Cambodia and Laos and recently won Kenya’s Vision 2030 Award for the Best BPO.
For nearly two decades, DDD has provided content, data, and technology services to world’s leading organizations and enterprises, including universities and research institutions, cultural heritage organizations, nonprofits and NGOs, and commercial enterprises. DDD’s unique Impact Sourcing model has developed a growing network of young professionals and propelled thousands of families out of poverty.
Given some large recent new clients and the advances in machine learning and other technology, we have an aggressive plan to grow in the coming years.
Position level: Senior Management (reports to CEO/President)
Compensation: Salary (negotiable), relocation coverage, healthcare plan, long-term bonus plan
Location (negotiable): Kenya is our most preferred location for this role. The role entails traveling up to 40% of the time to work with the DDD offices, subcontractors and clients.
SUMMARY OF POSITION
DDD seeks a Head of Global Operations to join its senior management team. This position reports to the CEO/President and holds both strategic and tactical roles in managing all operations function across DDD. These include operations in Cambodia, Laos, and Kenya with over 1,500 total staff with a possible expansion to India, United States, and the Philippines. DDD also has ongoing relationships with subcontractors located throughout Asia and Africa. The Head of Global Operations manages these operations through direct reports individually responsible for each location.
KEY RESPONSIBILITIES
REQUIRED QUALIFICATIONS AND TRAITS FOR SUCCESS
PREFERABLE ATTRIBUTES
Job application procedure
Interested and qualified? Go to Digital Divide Data (DDD Kenya) career website on www.linkedin.com to apply
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