Summary
Date Posted: Wednesday, March 23, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
The job holder is expected to aggressively drive the branch network growth and profitability targets by identifying, developing and maintaining profitable relationships with customers and other stakeholders.

Roles and Duties
• Develop business strategic plans that provide clear direction on the business objectives for the branches.
• Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated branch network.
• Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.
• Manage and lead the branch team in achieving/ surpassing the set business targets
• Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation;
• Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives, liaison with key relationships among others;
• Offer leadership to Regional Managers and staff in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Development of a high performing team at branch level through training, mentorship, and special assignments
• Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls
• Lead in optimal utilization of people, financial and technical resources within the branch network.
• Budget planning and cost management; Continuous evaluation of branch network financial performance against budgets and taking remedial actions where necessary.
• Lead the RMs in the promotion of Faulu’s brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company's visibility and to enhance new and existing business opportunities.
• Offer leadership to regional managers, branch managers and their staff in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline
• Initiate, nurture, and ensure profitable business relationship and Partnerships with the customers, community and government structures.
• Help develop market driven products and services for market expansion
• Working closely with other stakeholders, to initiate and ensure implementation of digital channel adoption expansion and optimization efforts to deliver the desired efficiency.
• Ensure the implementation of BCPs in all regions of the bank network.
• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the region and Branch.
• Develop and oversee all branch market-related activities to ensure maximum returns through the Regional Managers.
• Assist Regional Manager in generating meaningful and value-added customer solutions, thereby achieving maximum business development.
• Approve leave for Regional Managers in the branch network.
• Consolidation of the regional Budgets
• Liaise with other stakeholders in fostering the growth of business in the branch network.
• Working with HC and Head of department to ensure adequate and optimal branch staffing across the branch network.
• Any other role allocated by the supervisor

Skills and Education
• Accountable, Agile Leadership, Big Picture Thinking, Business Development Management
• Bachelors Degree (B): Business And Finance (Required)

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/job/Nairobi/HEAD-OF-BRANCHES_JR-21557/apply?utm_source=MyJobMag 

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