Summary
Date Posted: Wednesday, January 11, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

The Position:
The Head, Product Development, will report to the Director, DFS, under the Digital Financial Services in KCB Bank Group.
The role is responsible for managing the development of digital products; review of strategic business challenges and provide support to Heads of Departments on building digital solutions, compile and schedule requests for mobile digital products and services; maintain product store and the roadmap. This role leads products development focused on driving adherence and consistency in the process which includes analysis, documentation, activities for enhancements, maintenance and creating a customer focused, self-service and digitally enabled user experience.

Key Responsibilities:
• Develop the bank’s digital product strategy vision and roadmaps while developing short, medium and long-term features to achieve the bank’s overall strategy.
• Champion and gain buy-in for the digital strategy, product vision and roadmap from partner teams through collaboration, documentation, and negotiation that effectively influences peers and senior management.
• Development of superior user experience and processes on the bank’s digital channels.
• Execute product implementation between Business, Operations, Technology & all third parties.
• Support product launches to ensure go-to market plans are effective and will deliver the planned performance indicators – financial and customer targets.
• Develop work plans for new and improved capabilities, together with internal and external partners and maintain service levels agreements with relevant functions and third parties.
• Share input for budget forecast as well as develop and manage Capex & Opex budgets
• Motivate, coach, mentor and develop a high performing product development team.
• Effectively manage the product development team and assigned resources through effective performance monitoring.

The Person:
For the above position, the successful applicant should have the following:
• A Bachelor’s degree preferably in Computer Science; Technology or related field.
• Certification in Digital Product Development/ Project Management/ AGILE Methodologies and Practices.
• At least 10 years in managerial experience in leading digital product development and managing teams.
• At least 7 years relevant work experience with specific experience in:
• Digital Product development and Digital Bank delivery.
• Delivery of mobile financial products and services in a high growth environment.
• Building relationships, networks & Managing teams.
• Project Management/Relationship Management.
• Mobile Money or Payments or Lending Platform Support.
• Credit Analysis & Lending.


Work Hours: 8

Experience in Months: 84

Level of Education: Bachelor Degree

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