Vacancy title:
General Manager/Mails Services

Jobs at:
The Postal Corporation of Kenya

Deadline of this Job:
20th July 2018.

Duty Station:
Kenya

JOB DETAILS:
The Postal Corporation of Kenya (PCK) is a key public communication and financial services provider charged with specific statutory functions that are geared towards rapid social and economic development of our country. To enable PCK discharge its functions, it has put in place a strategic business plan to ensure efficient delivery of services and improvement of corporate image. Effective identification and deployment of the human capital is key to the success of our corporate goals and objectives. In this regard the following positions in headquarters are hereby advertised.
PCK has continuously strived to support business to increase productivity by providing human resource as and when required. One of the ways in which this is achieved is through competitive filling of vacant positions as per the scheme of service. This ensures that the right staffs with the right skills, competencies and attitude are selected to fill those vacancies. It also gives opportunity to all staff to compete for the positions.
GENERAL MANAGER/MAILS SERVICES -GRADE MG2

Responsibilities for the General Manager/Mails Services Job

• Provide powerful leadership in the efficient delivery of Mails business.
  
• Responsible for development, setting of realistic targets, reviewing and monitoring the performance of all Mail sales activities in line with the corporations set objectives as reflected in the strategic plan.
  
• Develop business plans and sales strategy to gain market penetration and attainment of strategic fit.
  
• Providing high quality service to PCK customers in accordance with the agreed UPU standards.
  
• Facilitate training, motivating and giving direction to the sales teams in the region to ensure set targets are met.
  
• Effective maintenance of the Mail service infrastructure, including equipment.
  
• Evaluate regional business performance reports that include analysis and review of previous period performance with detailed analysis per Region as per set targets.
  
• Continually review infrastructure assets, taking into account technological development in the Postal industry worldwide.
  
• Build and maintain cordial working relationship with clients.
  
• Ensure that the Department generates revenue and control expenditure.
  
• Provide field support to business coordinators and monitor their performance to ensure maximum market growth of Mails business.
  
• Responsible for Branch Management and Hubs for mail business
  
• Facilitate growth in service delivery taking into account Universal Service Obligations (USO) of the
• Universal Postal Union and related infrastructure.
  
• Formulate and implement brand strategies that will ensure brand growth to forecasted market share.
  
• Formulate and implement Mail policies and procedures to maximize output.
  
• Ensure that the regions meet set targets on revenue.
  
• Monitor adherence to rules, regulations and procedures in application of mails business.
  Plan, monitor and evaluate the performance of staff against set targets and objectives and implementing development action plans aimed at building the capacity of individuals and multi-disciplinary teams.
  
• Provide timely, accurate, competitive pricing on all completed prospect application submitted or pricing and approval, while striving to maintain maximum profit margin.
  
• Monitor the performance of Business Coordinator in the Region.
  
• Develop a sound financial budget for the department.
  
• Serve as a member of the executive management of the corporation, participating in making
• decisions on all matters relevant to the running of the corporation.
  
• Ensure effective implementation of the relevant ISO processes and procedures
  Perform any other duty as assigned by the Postmaster General.

General Manager/Mails Services Job Qualifications

• Bachelor’s degree in any business related discipline
  
• Master’s degree in any business related discipline will be an added advantage.
  
• Must have done postal management course
  
• Advanced-Level Proficiency in Managerial Skills (Planning, Organizing, Controlling, Directing, Coordinating)
  
• 15 years of relevant experience, 5 of them in manager position.
  
• Membership of any recognized professional body
  
• Proficiency in computer applications;
  
• Certificate of Good Conduct;
  
• Shown merit and ability as reflected in work performance and results.

Job application procedure
Interested candidates who meet the minimum qualifications should submit their applications and up-to-date Curriculum Vitae and attach relevant copies of certificates and testimonials to the
Postmaster General P.O. Box 34567 Nairobi – 00100 Nairobi to reach him not later than 20th July 2018.